Javier Rodriguez Chicas

Javier Rodriguez Chicas

About

Detail

Executive Assistant | Global Operations & Recruitment Support | Process Optimization | AI‑Assisted Workflow Improvements
Guatemala City, Guatemala Department, Guatemala

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Athena Executive Assistants
    Executive Partner – Global Recruitment Operations
    Athena Executive Assistants
    Nov 2024 - Jan 2026 (1 year 3 months)
    Supported the Director of Global Recruitment as a key operational partner, ensuring hiring workflows stayed organized and on track. Managed executive calendars, confidential documentation, and high‑volume internal communication across global teams. Maintained high efficiency in documentation and data entry, consistently achieving 62 WPM. Coordinated interviews, onboarding steps, and communication between recruiters, HR, and leadership. Improved process visibility through clearer documentation and consistent follow‑up. Integrated light AI automation (Claude) to streamline repetitive tasks such as internal notes, reporting, and information organization. Focus areas: executive support, global coordination, process organization, confidential
  • Lean Solutions Group
    Fleet Manager & Safety Analyst
    Lean Solutions Group
    Feb 2021 - Oct 2024 (3 years 9 months)
    Oversaw daily fleet operations for logistics accounts, supervising drivers and ensuring compliance with safety and performance standards. Led incident reporting, safety tracking, and corrective follow‑up processes. Maintained accurate operational records and performance reports. Acted as liaison between drivers, internal operations teams, and external logistics partners. Introduced basic automation to speed up reporting and reduce manual data entry. Focus areas: supervision, logistics, safety operations, documentation, cross‑team coordination.
  • Capgemini
    Finance Operations Analyst / Team Lead Support
    Capgemini
    Feb 2019 - Jan 2021 (2 years)
    Supported finance operations for enterprise portfolios, coordinating payments, documentation, and compliance with external partners. Reviewed and validated financial records to ensure accuracy and timely processing. Assisted in supervising workflows and supporting junior team members. Contributed to process improvements that strengthened reporting consistency. Focus areas: financial operations, documentation, compliance, workflow support.
  • TELUS International
    Senior Technical Support Specialist – Web Platforms
    TELUS International
    Jan 2017 - Feb 2019 (2 years 2 months)
    Provided technical support for web platforms and digital services, resolving issues related to access, functionality, and account configuration. Documented cases thoroughly and escalated issues following quality standards. Supported knowledge‑sharing initiatives and maintained clear communication with international users. Focus areas: customer service, web platform support, troubleshooting, documentation.
Education verified_user 0% verified
  • Rafael Landívar University
    Bachelor's Degree in International Trade
    Rafael Landívar University
    Jan 2025 - Current (1 year 7 months)
  • G
    Specialized programs including Tactics for Managing Workplace Challenges, Effective Negotiation (Harvard Model), and Str
    G-Talent. Net
    Jan 2016 - Current (10 years 7 months)