Results-oriented engineer with a diverse background in mechanical design engineering and information technology. With years of experience on the tech industry as a Technical Consultant Networking Engineer at Cisco and as an Information Technology Help Desk Analyst at Steward Health Care, I have honed my expertise in troubleshooting, technical support, and project management. Proficient in a wide range of software tools including SolidWorks, CAD, and Microsoft Office, I excel in problem-solving and project planning. My strong communication and leadership skills enable me to effectively collaborate with teams and provide exceptional customer service. With a proven track record of delivering high-quality solutions and driving efficiency, I am committed to contributing to the success of any organization.