Jamie Lee Keller
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Jamie Lee Keller

Jamie Lee Keller

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Remote work
Pennsylvania, United States

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Jobs verified_user 0% verified
  • M
    Moderator, Ai Audio, Ai Tutor/User.
    Mercor,
    Jan 2025 - Feb 2025 (2 months)
    As a Moderator, AI Tutor, and AI User on a temporary contract, I moderated Zoom sessions between voice actors and users for an xAi project, managed script readings and recordings, and ensured the creation of high-quality voice files. I leveraged Google Drive and Google Workspace for efficient file management and collaboration, and operated programs such as Tailscale, Starfleet, Notion, and Slack to support project activities and communication. Additionally, I ensured that all sensitive data and audio files were securely managed in accordance with the NDA by organizing and backing them up using Microsoft 365’s encrypted storage solutions, thereby enhancing data security throughout the project. Furthermore, I provided email support by assisti
  • U
    Owner, Executive Financial Officer, Graphic Designer, AI Integration, Web Design.
    U.S. Law Desk
    Jan 2019 - Current (6 years 8 months)
    Managed daily operations, ensuring seamless execution of projects and tasks as Executive Financial Officer, overseeing financial and administrative tasks. Provided paralegal services, ensuring efficient legal support. Handled invoicing and scheduling with accuracy and attention to detail, while delivering exceptional customer service and client intake, fostering strong relationships. I stepped down from my CEO position to pursue my passion for commercial art and graphic design, focusing on AI integration, social media marketing, content creation, and branding. Recently, I transitioned from administrative duties to concentrate more on social media marketing by designing and developing websites, logos, and branding materials to enhance visual
  • M
    At Home Caregiver.
    Michael Makhoul
    Jun 2016 - Dec 2018 (2 years 7 months)
    Provided comprehensive care for a 98-year-old patient with brain cancer and heart failure. Dispensed daily medications and monitored insulin levels, administering when needed. Prepared nutritious meals, managed diet and nutritional needs, and fed the patient. Maintained cleanliness by performing household chores, including washing linens and cleaning. Logged medication schedules and tracked all health-related information such as blood pressure, pulse and oxygen. Spent quality time with the patient, ensuring emotional well-being and companionship.
  • L
    Front Office Operations, Legal Secretary.
    Law Offices of Lehighton Cohen
    Dec 2011 - Jun 2013 (1 year 7 months)
    Delivered outstanding customer service as a front office representative by managing client intake, scheduling appointments, court dates, mediations, depositions, and hearings. Skillfully handled phone communication, reorganized the filing system, performed a variety of clerical duties, oversaw billing and collections, and provided support for legal secretarial tasks. Streamlined processes and excelled at multitasking to enhance overall office efficiency. Additionally, implemented secure storage practices to safeguard all client data and sensitive information, ensuring that strict confidentiality protocols were upheld at all times, which further contributed to the integrity and trustworthiness of the office operations. Furthermore, engaged i
  • K
    Office Manager, Bookkeeper, Legal Secretary, Invoicing
    Keller Law Offices, P.C.
    Mar 2003 - Apr 2009 (6 years 2 months)
    Managed client intake, data entry, and case filing with the courts, ensuring timely and accurate processing. Coordinated scheduling, approved time sheets, and maintained organized office systems. Utilized U.S. Bankruptcy Filing, Chapter 13, and Chapter 7 procedures, as well as the Court of Common Pleas Filing System through Pacer. Applied Microsoft Office skills for bookkeeping, client accounting, invoicing, billing, and entered client data and information into Amicus, while providing exceptional customer service and support. Additionally, handled cash payments from clients at the front desk, ensuring accurate financial transactions and contributing to the overall efficiency of the office operations. Furthermore, provided online technical s
  • Capital One
    Call Center Operator.
    Capital One
    Dec 2000 - Sep 2001 (10 months)
    Contacted Capital One cardholders to offer a complimentary 3-month accidental death and dismemberment insurance plan. Utilized provided scripts, demonstrating strong memorization and verbal communication skills. Maintained a friendly and professional demeanor during interactions with customers. Navigated regulatory requirements, ensuring rebuttals were only made in states where permitted. Operated within call center protocols and procedures, ensuring smooth and efficient service delivery. Additionally, employed CRM tools to enhance customer interactions and deliver technical support, effectively resolving account and billing issues for clients, which contributed to overall customer satisfaction and service efficiency.
  • L
    Summer Program Photography Teacher.
    Lehigh Career & Technical Institute
    Jun 1997 - Aug 1997 (3 months)
    Teaching B&W Photography, Dark Room Procedures, Photography Summer Program for Middle School Kids. Led a photography summer program for middle school students, fostering creativity and technical skills in a supportive learning environment. Taught black-and-white photography techniques, including camera settings, composition, and film development. Conducted darkroom procedures, such as film processing, printing, and image enhancement.
  • W
    Ceramicist & Packer.
    Wydnor Hall Pottery
    May 1996 - Jan 1997 (9 months)
    Worked extensively with clay, shaping and molding various ceramic pieces. Managed kiln operations, including loading, firing, and maintaining optimal conditions for ceramic production. Oversaw packing and shipping processes, ensuring safe and efficient delivery of finished products. Additionally, I managed daily incoming customer orders, verified accuracy and fulfillment, conducted follow-up calls to confirm timely delivery, and administered satisfaction surveys to ensure a positive customer experience, which enhanced overall client satisfaction and loyalty. Furthermore, I utilized database management systems to efficiently take orders and generate shipping labels, streamlining the order processing workflow and contributing to improved oper
  • C
    Front Desk Associate/Sales & Inventory.
    Cycle Pro's
    Apr 1995 - May 1996 (1 year 2 months)
    Performed a range of clerical duties including data entry, filing, and record management. Handled incoming and outgoing calls, providing excellent customer service and support. Managed sales and inventory of motorcycle parts and accessories, maintaining accurate stock levels and order processing. Ensured cleanliness and organization of the workspace, contributing to a productive and inviting environment.
Education verified_user 0% verified
  • A
    Commercial Arts/Graphic Design/Photography ASSOCIATE'S DEGREE
    Antonelli Institute
    Sep 1997 - Jun 2001 (3 years 10 months)
  • L
    Commercial Art/Photography/Graphic Design COURSE
    Lehigh Career & Technical Institute
    Sep 1994 - Jun 1997 (2 years 10 months)
    Graduated
  • L
    HIGH SCHOOL DIPLOMA
    Louis E. Dieruff High School
    Sep 1993 - Jun 1997 (3 years 10 months)
    Graduated
Awards verified_user 0% verified
  • N
    NOCTI Career & Technical Education Testing (1997)
    Jun 1997
    I was awarded for the highest score in the entire Commercial Art graduating class.