J

James Rollemeadows

About

Detail

Business to Client Consultant at Safe Haven Consulting - Augusta, GA
Augusta, Georgia, United States

Contact James regarding: 
work
Full-time jobs
Starting at USD75K/year
Flexible work
Starting at USD39/hour
groups
Networking

Timeline


work
Job

Résumé


Jobs verified_user 0% verified
  • S
    Business to Client Consultant
    Safe Haven
    Aug 2015 - Current (10 years 1 month)
    • Effectively communicated my clients coaching program for positive results • Represented the organization as a professional service oriented business • Provided superior customer service with all customer interactions • Excelled in a performance oriented environment • Met or exceeded sales quotas in an accountability-based culture • Used judgment in escalating unresolved issues to management • Exceeded sales goals by 25% for most of my clients • Resolved customer enrollment technical issues • Updated customer account records to identify actions taken on the account • Educated customers on products and services • Handled inbound and outbound calls • Maintained productivity and QA standards recruitment staffing human resources h
  • A
    Virtual Billing / Tech Supervisor
    Apple Inc-Cupertino,
    Oct 2010 - Aug 2015 (4 years 11 months)
    • Posts customer payments by recording cash, checks, and credit card transactions • Resolves valid or authorized deductions by entering adjustments • Verifies validity of account discrepancies by investigating information from other departments • Identifies problem accounts and escalates as appropriate • Updates customer account records to identify actions taken on the account • Educate customers on products and services • Handles inbound and outbound calls • Reviews and assesses customer's eligibility for service • Represents the organization as a top notch service oriented business • Provides strong understanding and enthusiasm about Apple products and services • Provides superior customer service with all customer interactions
  • L
    Branch Operator
    Labor Ready Inc
    Jan 2000 - Aug 2003 (3 years 8 months)
    Administration, human resources recruiting
  • S
    Insurance Agent / Agency Owner
    Safe Haven Financial Group
    Aug 1999 - Oct 2010 (11 years 3 months)
    • Developed a base for long-term sources of clients • Approached potential clients by utilizing mailings and phone solicitation • Made presentations to groups at company-sponsored gatherings; spoke publicly to community groups on the subject of financial well-being • Determined client needs and financial situations by scheduling fact-finding appointments • Determined the extent of present coverage and investments to ascertain long-term goals • Developed a coordinated protection plan by calculating and quoting rates for immediate coverage • Developed protection plans by calculating and quoting rates for long-term implementation • Obtained underwriting approval by completing application for coverage • Completed coverage by delivering
  • D
    Account Executive/Sales Manager
    Dish Network-Augusta,
    Mar 1993 - Aug 1999 (6 years 6 months)
    • Effectively resolved customer inquiries and disputes • Effectively scheduled personnel for peak and slack periods • Gained maximum productivity from employees • Promoted a performance oriented environment • Effectively utilized experienced employees to train new hires • Monitored absenteeism and tardiness closely • Gave appropriate attention to reduce absenteeism, tardiness, and turn over • Prepared time sheets and pay roll reports • Prevented personnel conflicts from reducing productivity • Prepared solid documentation before disciplining problem employees • Applied all rules and regulations fairly • Assessed the strengths and weaknesses of the sales team and managed the program accordingly recruiting administration hiring pr
Education verified_user 0% verified
  • D
    Driver's License
  • R
    High School Diploma
    Richmond Academy High School