Management Information System Manager
Metropolitan Life Insurance Ltd,
Jan 2010 - Dec 2020 (11 years)
• Initiated and developed various information system optimization for finance and operations that resulted in 95% efficiency and effective delivery of information to end-users and subscribers for information.
• Designed monthly performance dashboards and report templates, prospect tracking, leads conversion tracking, numbers tracking, overlaps, premium collection ratio (PCR), etc., for performance analysis. • Developed complex ETL and SQL script for regular and ad-hoc reporting.
• Designed, executed, and managed the business Data Warehouse (DWH) project that reduced operation costs by 30%, improved revenue by 45%, and reporting and analysis by 80%
• Managed the Enterprise Resource Planning (ERP) suite with more than 95% efficient us