Jalal Nasser

Jalal Nasser

About

Detail

Full Stack Developer
Al Khobar, Eastern Province, Saudi Arabia

Contact Jalal regarding: 
work
Full-time jobs
Starting at USD1.5k/month
Flexible work

Timeline


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school
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Résumé


Jobs verified_user 0% verified
  • m
    Full Stack Developer public Remote experience
    mDeploy
    Jan 2025 - Current (1 year 4 months)
    Full Stack Developer
  • C
    IT Specialist & Web Developer
    Canadian General Medical Center Company,
    May 2020 - Aug 2023 (3 years 4 months)
    As an IT Specialist & Web Developer, I supervised a team of IT support engineers, ensuring SLA-compliant resolution of hardware, software, and network issues across a multi-site medical facility. I developed and enforced IT policies and security compliance procedures, which significantly improved audit readiness and regulatory adherence. My role involved monitoring network performance, troubleshooting connectivity issues, and maintaining uptime across critical healthcare systems. I also managed the installation and maintenance of the IP telephony system, modernizing our internal communications infrastructure. In addition to these responsibilities, I developed and maintained responsive websites and web-based internal tools using PHP, Node.js
  • M
    IT Specialist, Web Developer & Marketing
    Midad Holdings,
    Nov 2017 - May 2020 (2 years 7 months)
    As an IT Specialist, Web Developer & Marketing professional, I provided comprehensive technical support to clients through various communication channels, ensuring their needs were met promptly and effectively. I accomplished organizational goals by taking ownership of new and diverse requests, actively exploring opportunities to add value to my job accomplishments. I managed a team of IT professionals to deliver timely support and solutions to critical technical issues, enhancing security measures by deploying firewalls and encryption to safeguard sensitive data. Additionally, I redesigned the organization's network infrastructure to improve system reliability and speed, resulting in a 30% increase in user satisfaction through improved sys
  • G
    Help Desk Specialist and Web Development
    Guardian Industries Com - Zamil Group,
    Jan 2009 - Oct 2017 (8 years 10 months)
    Supervised the development and launch of the company's first e commerce platform, enhancing customer accessibility and sales. Led a team of five in providing first-tier support for local and remote users, resulting in a 40% reduction in support call duration. Implemented an automated ticketing system that improved response times by 20% and increased customer satisfaction. Collaborated with departments to redesign the company's internal web portal, facilitating better inter-departmental communication and project management. Deployed and managed security protocols for network systems that met international compliance standards, reducing threats by 30%. Developed training programs for staff on IT best practices and use of company software, imp
  • N
    Helpdesk Coordinator
    NAPCO GROUP OF COMPANIES,
    Aug 2005 - Jan 2009 (3 years 6 months)
    Managed helpdesk operations and supervised a team to ensure efficient service delivery and client satisfaction.
  • F
    Assistant It Manager
    Future Pipe Industries,
    May 2005 - Jul 2005 (3 months)
    Joining new users to the domain. daily backup data. Solved Exchange Mail issues for users.
Education verified_user 0% verified
  • C
    Certified in Google Search Engine Optimization Basics
    Jan 2023 - Nov 2023 (11 months)
  • G
    Certificate in Google Suite Administrator Fundamentals
    Google Cloud Platform
    Aug 2018
  • New Horizon College of Engineering
    Diploma
    New Horizon College of Engineering
    Jan 2000 - Dec 2003 (4 years)
Projects (professional or personal) verified_user 0% verified
  • I
    CRM Cloud App
    Installfy
    Jun 2025 - Current (11 months)
    Logistic and Freight System