Jaime Alexander

Voice Expert

Highbrow Technology Inc

Nov 2025 - Feb 2026 (4 months)

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Intake/Sales Closer

Future First Criminal Law:

Jan 2023 - Jan 2024 (1 year 1 month)

As an Intake/Sales Closer, I specialized in finalizing sales after initial information gathering by colleagues. I am adept at managing the sales process from lead conversion to customer success, leveraging strong communicative competence, problem-solving abilities, and negotiation skills. My extensive experience in the BPO industry, dating back to 2013, has provided me with a deep understanding of customer service, customer experience (CX), customer relationship management (CRM), and inbound sales strategies. This includes over five years of practical application and proficiency with various professional tools, such as remote work platforms, account management systems, and communication applications like Slack, which I have utilized extensi

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Auctioneer (sales).

Park West Gallery:

Jan 2016 - Jan 2019 (3 years 1 month)

Auctioneer (sales) We performed live art auctions onboard luxury cruise ships, engaging high-net-worth guests to drive sales and elevate the overall guest experience. We utilized deep art knowledge to provide informative presentations while leveraging exceptional communication and negotiation skills to ensure successful lead conversion and account management. Our team focused on maintaining high standards of customer success and relationship management, consistently meeting sales targets through strategic inbound sales and effective problem solving within the luxury market. • Integrated technology sales processes during onboard art auctions to streamline transaction management and enhance the efficiency of sales operations across various

Supervisor.

Teleperformance

Jan 2013 - Jan 2015 (2 years 1 month)

I was in charge of a group of 15 sales agents, overseeing their performance and development to achieve departmental goals. • Leveraged Slack for communication and collaboration with remote teams since 2020, streamlining workflow and enhancing operational efficiency across various roles. • Applied expertise in technology sales during cross-functional campaigns, where I diagnosed client needs and implemented technical solutions to facilitate the successful closing of new lines of business, such as phone service expansions.

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