J
Jabiru sani
About
Detail
FCT, Nigeria
Contact Jabiru regarding:
Flexible work
Starting at
USD5/hour
Résumé
Jobs
verified_user
0% verified
Account managementMONIEPOINTFeb 2025 - Current (1 year 4 months)Job Title: Account Management As an Account Manager, I was responsible for managing client accounts, fostering strong client relationships, and ensuring client satisfaction. My role involved a comprehensive understanding of client needs and behaviors to inform strategies and maintain exceptional service delivery. I leveraged my skills in data reporting, strategic planning, client engagement, and customer relationship management (CRM) to drive success. Proficient in Microsoft 365, I utilized its tools for efficient operations management and project management. • Managed a diverse portfolio of client accounts, focusing on proactive engagement and long-term relationship building. • Utilized data reporting and data analysis to track account p- JRelationship OfficerJ S I Global Fabric VenturesJan 2023 - Current (3 years 5 months)As a Relationship Officer, I effectively utilized CRM platforms such as HubSpot and Zendesk to manage client interactions, track sales leads, and monitor feedback. I successfully managed relationships with both retail and wholesale clients, promptly addressing inquiries and resolving issues to enhance customer satisfaction. My efforts in driving customer retention were bolstered by providing personalized service and diligent follow-up support. I coordinated product deliveries, ensuring timely fulfillment and quality service, while also assisting in promoting fabric products and identifying new business opportunities to increase revenue. Additionally, my experience in calendar management and executive support has honed my organizational and
- ABankingACCESS BANKJan 2020 - Mar 2023 (3 years 3 months)Sales representative, • Drove sales initiatives and fostered client relationships within the banking sector, leveraging expertise in B2B sales, prospecting, and client engagement. • Proficiently utilized Salesforce CRM and other CRM tools to manage client interactions, track sales pipelines, and enhance client relationship management. • Successfully managed inbound calls, email support, and appointment scheduling to ensure optimal customer service and client satisfaction. • Conducted data analysis and account reconciliation, applying accounting principles for accounts payable and receivable, and assisting with audit preparation to maintain financial accuracy. • Possess a strong understanding of retail banking operations and technology sales
Education
verified_user
0% verified
- CCustomer Relationship Management (CRM) Training Sales Techniques & Strategies Workshop Cash Handling & Security ProcedurJun 2020 - Dec 2020 (7 months)
- BSc. SociologyKaduna State UniversityJan 2014 - Jan 2018 (4 years 1 month)
Projects (professional or personal)
verified_user
0% verified
- MPersonalMoniepoint Microfinance BankJan 2025 - Nov 2025 (11 months)sending unsolicited emails to individuals or businesses you have had no prior relationship with, usually for sales, marketing, networking, recruitment, or partnerships.