Community manager
Club Deportivo Social y Cultural Cruz Azul A.C.
Sep 2020 - Oct 2022 (2 years 2 months)
As a Community Manager, I was responsible for building and nurturing relationships with our online community, ensuring engagement and satisfaction through various communication channels. My role involved interacting with clients to provide them with the information they required, utilizing social networks, WhatsApp, and email to maintain open lines of communication. Additionally, I leveraged the Microsoft 365 suite to create organized formats and present information clearly and accessibly, enhancing our community's overall experience and facilitating effective communication. I also utilized the Adobe suite in my day-to-day work, creating engaging content for various platforms, which included video editing, photography, and graphic design. T