ISBET CRESPO

ISBET CRESPO

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Call Center Sales Supervisor Psychologist
Aragua, Venezuela

Contact ISBET regarding: 
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Full-time jobs
Starting at USD8/hour

Timeline


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Job
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Résumé


Jobs verified_user 0% verified
  • O
    Call Center Supervisor
    Omni Remote Solutions
    May 2025 - Current (1 year 4 months)
    Call Center Supervisor Bilingual Sales coach and supervisor, quality evaluator, sales strategies executor, KPI's analyst. As a supervisor, I oversee daily operations, focusing on lead generation, outbound calling, and the effective use of CRM tools to maintain strong customer relationships. I manage appointment scheduling and data entry processes to ensure accuracy across all platforms, while leveraging Google Workspace for collaborative team management and performance reporting. My approach integrates sales automation and digital marketing sales tactics to drive revenue and improve conversion rates. I have over a year of experience as a sales manager, demonstrating proficiency in sales, phone support, lead management, appointment manageme
  • Universidad Bicentenaria de Aragua
    University professor
    Universidad Bicentenaria de Aragua
    Jun 2022 - Mar 2024 (1 year 10 months)
    Subjects related with clinical strategies and intervention protocols
  • Epsilon
    Data Technician
    Epsilon
    May 2021 - Jan 2022 (9 months)
    Bilingual Database management to extract profiles for marketing purposes through the use of various computer tools (UNIX, Jira Atlassian)
  • C
    Clinical Psychologist, Freelancer
    Mar 2020 - Current (6 years 6 months)
    Private psychological care with a cognitive-behavioral approach for adults (anxiety, depression, relationship dynamics, grief, vocational guidance, social skills and more) in person and online.
  • H
    Call center collector and customer service
    Hy Cite, Enterprises LLC
    Oct 2017 - May 2021 (3 years 8 months)
    Bilingual Collector and payment negotiator, warrant provider for Royal Prestige's products, warehouse contact, computer tools. Proficient in customer care, leveraging over 3 years of experience in the role.
  • V
    Personnel selection Consultant
    Virtual Office Group
    Oct 2016 - Feb 2017 (5 months)
    Interviews and administration of intelligence and personality tests to candidates. Preparation of psychological reports.
Education verified_user 0% verified
  • I
    Master's degree in clinical and health psychology
    Ibero-American University Foundation Distance Study
    Feb 2023 - Current (3 years 7 months)
  • A
    Degree in Psychology
    Arturo Michelena University San Diego, Venezuela
    Feb 2011 - Dec 2016 (5 years 11 months)
  • I
    High School graduate
    Instituto Escuela Maracay Maracay, Venezuela
    Aug 2005 - Jul 2010 (5 years)