I
Ingrith Tatiana Agudelo
About
Detail
Meta Department, Colombia
Résumé
Jobs
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Administrative AssistantBruntWorkSep 2024 - Apr 2025 (8 months)Assisted with email management, calendar scheduling, and data entry, performing general office tasks to enhance overall efficiency. Utilized bilingual proficiency in English and Spanish to facilitate communication with a diverse clientele. Assisted in managing and organizing various projects as needed, while handling phone calls and correspondence in a professional manner. Prioritized tasks effectively to meet deadlines and ensure a smooth workflow. Additionally, managed the reception of new leads through the Go High Level platform, ensuring timely contact and follow-up to support business development efforts.- Personal AssistantBruntWorkJul 2024 - Aug 2024 (2 months)Manage emails, schedule appointments, handle correspondence, and organize files. Coordinate meetings, set reminders, Book flights, accommodations, and transportation. Handle customer inquiries, providing support, and ensuring a positive experience. Accurately entering and managing data, creating reports, and maintaining up-to-date records Assist with personal tasks such as online shopping, event planning etc
- CAdministrative AssistantCareMaxMar 2023 - Jun 2024 (1 year 4 months)As an Administrative Assistant, I was responsible for answering customer inquiries through various channels, including phone, email, and chat, ensuring that all interactions were handled quickly and professionally. I resolved issues and complaints while logging interactions in CRM systems and updating customer information to maintain accurate records. I reported common issues or feedback to improve service quality and consistently met response time and quality standards. Additionally, I coordinated with other departments as needed to enhance customer satisfaction. I also managed the reception of new leads through the Go High Level platform, facilitating initial contact and contributing to the overall efficiency of our customer engagement pr
Education
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- SAdvertisementSAN JOSE UNIVERSITYJan 2023 - Jan 2025 (2 years 1 month)
- PEnglish C1Power learning instituteJan 2014 - Nov 2015 (1 year 11 months)