QA Engineer Salesloft, QA Tester for financial sector, QA Salesforce, Scrum Master in training, Customer Service/Tech support trainer, experienced English Teacher with a demonstrated history of working in the e-learning industry. Skilled in Customer Service, Teacher Mentoring, and QA. Strong education professional with an Associate of Arts (A.A.) focused on Art Animation and Design from Art Institute of Phoenix. Software Quality Assurance Engineer
• 3 years’ experience in customer support and back office, finance support.
• 5 years’ experience in training, mentoring and supervision (Teleperformance Mexico)
• 2 years’ experience in finance reporting, stock market analyst for Morgan Stanley.
• 4 years’ as tester for Financial Sector (Agile)
• Functional Testing: Mid-Level
• Azure DevOps
• HP ALM: Mid-Level
• Training: Sr Level
• Coaching / Mentoring: Sr Level
• TESL Certified English Teacher: Sr Level
• Business Analyst (Business Requirements): Mid-Level
• Requirements Analyst: Mid-High Level
• ISTQB: Foundations self-study (not certified, yet)
• Salesforce QA/Admin experience
• Salesloft Admin
•API endpoint testing, integration, kubernetes.
• Experience in Scrum Agile and Waterfall
• API testing with Postman/Workbench
• iTerm(1&2)
• PractiTest
• Jira