Virtual Assistant | Soc Med Account
EmpireOne BPO Solutions
Aug 2018 - Jan 2020 (1 year 6 months)
As a Virtual Assistant, I performed various administrative tasks, including but not limited to: answering calls, emails, and any forms of communication media; building sustainable relationships and trust with client accounts through open and active interactive communication; handling records of client interactions, processing client accounts, and filing documents in a confidential manner; providing professional support and handling basic financial tasks; identifying and managing website maintenance and updates; creating promotional campaigns and events; handling scheduling and delegating tasks; and utilizing Zendesk for various tasks. Additionally, I engaged in supplier management by reaching out to small SMEs to create portfolios for them,
