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Advanced commercial painting

Advanced Commercial Painting

Oct 2025 - Apr 2026 (7 months)

Booking coordinator and data entry specialist, helping our workers biking hotels near his work projects, making the payment for all the material needed in the projects, managing credit cards and purchases information. I maintained direct contact with customers to finalize details for our painting services, ensuring a smooth process from initial inquiry to project completion. Additionally, I utilized CRM systems to build and manage a comprehensive database of our clients, meticulously tracking their service history and feedback to enhance future client interactions.

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Polar point HVAC

Apr 2025 - Sep 2025 (6 months)

As a Polar Point HVAC technician, I was responsible for providing high-quality HVAC support and ensuring customer satisfaction through effective communication and technical expertise. My role involved troubleshooting and resolving technical issues, as well as maintaining and servicing HVAC systems to ensure optimal performance. Additionally, I managed scheduling services to coordinate timely support for clients, ensuring that all appointments were efficiently organized. I also utilized CRM software to keep client information updated, which facilitated better service delivery. Furthermore, I handled incoming calls, assisting clients with payment inquiries and technical support issues, demonstrating my ability to work well under pressure whil

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Credit card department home Depot

Apr 2023 - Aug 2025 (2 years 5 months)

In my role within the Credit Card Department at Home Depot, I was responsible for assisting clients with their payment inquiries and coordinating delivery and tech support services. This required maintaining an updated CRM software to ensure efficient communication with customers. Additionally, my ability to manage scheduling effectively contributed to a seamless customer experience. I thrived in high-pressure situations, demonstrating my capacity to work well under stress while ensuring that all client needs were met promptly. My typing skills were essential for accurate data entry and communication, and I utilized Google Sheets for tracking and organizing client information. Furthermore, my proactive approach allowed me to anticipate clie

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Administrative assistant

(Tenant Counsel Network)

Jan 2023 - Current (3 years 5 months)

As a Bilingual Administrative Assistant at Tenant Counsel Network, I provide comprehensive administrative and organizational support to the law firm. My duties include managing legal documents, coordinating calendars, and assisting clients in both English and Spanish, while also helping with the preparation of reports and communications. I collaborate in optimizing internal processes to ensure an efficient workflow within the legal team. Additionally, I effectively work under pressure to assist clients with live translation between lawyers, paralegals, and judges, ensuring clear communication during critical legal proceedings. I also gather necessary information and documentation for future cases and manage monthly payments, contributing to

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Bilingual Telephone Agent

Choice Hotels Reservations,

Jan 2020 - Jan 2022 (2 years 1 month)

At I assist clients in finding and managing hotel bookings in the United States. My role includes providing assistance in searching for lodging options, making and modifying reservations, and addressing inquiries to ensure a satisfying travel experience. Additionally, I utilize skills in Asana to streamline communication and task management within our team, ensuring that all client needs are met efficiently. My understanding of the construction industry also enhances my ability to provide clients with relevant information about accommodations near various construction sites, further improving their travel experience. • Utilized agenda management skills to meticulously schedule hotel room bookings for customers across the United States, ens

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Bookstore Gandhi

Mar 2019 - Apr 2020 (1 year 2 months)

As a key member of the Bookstore Gandhi team, I was responsible for managing daily operations, including inventory management and sales strategies to enhance customer engagement. I ensured a welcoming environment for all patrons, fostering a love for reading and literature. Additionally, I provided exceptional customer service by assisting clients with their purchases both in-store and online, as well as processing payments efficiently. My role also included serving as a virtual assistant for Gandhi.com, where I helped clients with their purchases, including large orders from companies and schools, which further enhanced our customer care and support capabilities. This commitment to customer satisfaction not only improved the shopping exper

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Bilingual Phone Agent

Amazon Credit Cards

Jan 2018 - Jan 2020 (2 years 1 month)

At Amazon Credit Cards, I assist customers in the United States and Canada with their purchases, receipts, and returns. My role includes resolving inquiries about transactions, processing refunds, and addressing payment-related issues, ensuring a smooth shopping experience and high-quality customer service. Additionally, I maintain an updated CRM system to track client credit card information and payment statuses, which is essential for providing accurate assistance. I also coordinate scheduling for appointments related to deliveries and tech support, further enhancing the customer experience. My responsibilities also extended to dispatch management, where I effectively sent and booked customer purchases, and managed the logistics for produ

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Gamers paradise tech support

Feb 2016 - Jul 2017 (1 year 6 months)

As a Gamers Paradise Tech Support specialist, I was responsible for the maintenance and troubleshooting of video game consoles, ensuring optimal performance for our customers. My role involved providing expert guidance on computer maintenance and digital controls, allowing users to maximize their gaming experience. Additionally, my experience as a district manager required me to maintain effective communication with other stores, assisting them with inventory management and addressing customer inquiries related to technical issues with game consoles. This multifaceted approach not only enhanced customer satisfaction but also streamlined operations across multiple locations. I also leveraged inbound sales techniques to effectively engage wit

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