Sebastian Vanegas

Sebastian Vanegas  new_releases

About

Detail

Passionate worker with experience in customer service and electronics engineering
Bogotá, Colombia

Contact Sebastian regarding: 

Flexible work
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Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 20% verified
  • Kiwibot
    Maintenance technician verified_user Verified experience
    Kiwibot
    Oct 2022 - Apr 2023 (7 months)
    In charge of the maintenance of the robot delivery fleet of Kiwibot across five university campuses in the USA. This role involved ensuring the operational efficiency of the fleet through regular maintenance and troubleshooting. Additionally, I managed databases to track available components and monitor completed and upcoming tasks, which enhanced our workflow and resource allocation.
  • Ministerio de Tecnologías de la Información y las Comunicaciones de Colombia (MinTIC)
    Desarrollo de Software
    Ministerio de Tecnologías de la Información y las Comunicaciones de Colombia (MinTIC)
    Sep 2021 - Dec 2021 (4 months)
  • Universidad de los Andes
    Technical assistant
    Universidad de los Andes
    Aug 2019 - May 2020 (10 months)
  • E
    Customer service representative
    Exactta group
    Aug 2017 - Jul 2019 (2 years)
    - Updated mobile phone plans information. - Created and managed a database of customer inquiries, complaints, and reimbursements. - Addressed e-mails in Spanish, English, or Portuguese to SIM card customers experiencing problems with APN settings, providing them with the proper configurations to restore their data service. - Fulfilled forms to escalate customers' specific requirements to the administrative or technical department and performed complete follow-up on each request until a resolution was provided to the customer. - Ensured customer support via Facebook, live chat, and WhatsApp for technical inquiries related to the communication services acquired from the company. - Engaged in sales of mobile services, including top-ups, wh
  • A
    Architectural plans draftsman
    Arquitectura de Comunicaciones
    Dec 2011 - Dec 2012 (1 year 1 month)
    Uprising work planes for remodeling and construction projects •Digitalization of drawings and documents and rendering using AutoCAD AutoCAD Basic Rendering
Education verified_user 0% verified
  • Universidad de los Andes
    unfinished B. Sc in Electronics Engineering (Scholarship)
    Universidad de los Andes
    Feb 2015 - May 2019 (4 years 4 months)
Projects verified_user 0% verified