Ian Smith

Ian Smith

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Excellent Execution Every-time
New York, United States

Contact Ian regarding: 

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Starting at USD150K/year
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Résumé


Jobs verified_user 0% verified
  • G
    Head of Operations
    GM10 Collectibles
    Aug 2022 - Aug 2023 (1 year 1 month)
    - Contracted to support a team of four founders create a new concept marketplace/social media application in the collectibles space - Collaborated with CEO directly on researching, sourcing and managing product roadmap for html and application versions. Team was able to deliver Beta within 9 months, alpha within 11, smashing our target of 16-18 months. Consistently beat user acquisition targets by over 25% - Set and reported on team targets on all strategic initiatives including daily, weekly and monthly tasks to ensure that we kept on-track and on-time with deliverables - Directly managed all legal, financial and IT operations by sourcing, negotiating, and implementing all products used by the team, ensuring that we consistently kept expen
  • SageSure
    Director Facilities and IT Operations
    SageSure
    Jun 2019 - Aug 2022 (3 years 3 months)
    • Completed 5 real estate/facilities build-outs including corporate HQ, full project scoping plan, vendor management, on-site project management during the Pandemic, still able to deliver the facility on-time and $125K under-budget. • Developed and successfully executed an average of 30 annual strategic initiatives with complete project plans across three verticals with an average of completing each initiative 14% ahead of schedule. • Generated a 5year multi-department cross vertical strategic plan for the department, founding national facilities, IT Operations verticals and bringing them under my direct management. • Co-Managed the entire firm’s Business Continuity Program and directly managed company’s national COVID-19 office exit and sh
  • I
    Sr. Manager, Corporate Operations
    Insight Catastrophe Group
    Jan 2018 - Jun 2019 (1 year 6 months)
    • Implemented standardized workflows, KPIs that decreased overall payroll processing time by 41.7% and errors by 33.8% (year on year) • Ran all payroll operations for multiple entities, 36 weeks in a row with a 0% error rate • Sole System Administrator for 13 platforms including: HRM (FidelityHR), Performance Management (NeoGov) Benefits (Employee Navigator), ATS (iCims), 401k and ESS (Fidelity PSW) • Fielded and resolved employee service requests across multiple platforms– avg 3-hr response time • Established critical HR KPIs (The Workforce Report) metrics, presented to C-Suite on a monthly basis • Created PPTs and MCed all HR specific company-wide trainings • Sourced and implemented two critical systems, a HRIS (UltiPro) and a DMS (Car
  • C
    Director of Operations
    Change for Kids
    Nov 2014 - Nov 2017 (3 years 1 month)
    • Reported to CEO, Oversaw all critical business operations, HR, Finance, IT and Office Operations • Responsible for all Financial Operations: QuickBooks administration and support, monthly reconciliations, variance analyses, balance sheet, fixed asset allocation projections and modeling • Led quarterly reporting to Board. Projected expenses within 1% of budget 3 years in a row • Led Annual 990 auditing process oversaw GAAP and 501(c)3 compliance • Produced core institutional documents (Financial Controls Manual, Human Resources Manual, 5 Year Operating Plan, Strategic Hiring Plan, & Redundancy Plan) • Negotiated and selected key vendors. Secure discounts averaging 18% of initial price quote • Managed facility operations (organized two offi
  • T
    VP Sales Operations and Managing Partner
    Titan Real Estate
    Jan 2009 - Sep 2014 (5 years 9 months)
    • Solicited, developed and closed $1 Million in Residential and Commercial rentals and $19 Million in individual sales • Grew sales/rentals by 40% per year. Developed and led multiple teams that generated over $90 million of transactions • Prospected and cultivated client and landlord relationships with a 67% retention rate • Administered IT Operations, introduced Salesforce CRM to the company, researched, designed, implemented and administered • Identified and coordinated all facility operations for the organization, including the expansion to three new offices, managing all aspects of move-in/out • Managing Partner (3-member group), responsible for all HR and Finance operations • Directly administered QuickBooks administration, monthly r
  • E
    Project Coordination Manager
    EF English First
    Jan 2006 - Sep 2008 (2 years 9 months)
    • Prepared quarterly projections on revenue targets for multiple business units into internal accounting system. Reported directly to President and VP of Operations • Compiled weekly and monthly reports on financial operations (current accounts analysis, balance sheet preparation, variance analysis, budget analysis) • Coordinated with 6 departments across 7 countries and set standards for service, training, branding and lead generation which increased # of leads by 63% • Created a new business unit by developing an adult Business English curriculum, conducted trainings and oversaw roll-out to 28 centers across Asia. Income stream of $3m in first year • Led the team responsible for all foreign national relocation/HR needs: recruitment, train
  • H
    Analyst (REIT and Convertible Securities)
    HSBC Global Banking and Markets
    Aug 2004 - Jan 2006 (1 year 6 months)
    • Provided detailed analysis of real estate investment opportunities in HK and throughout Asia • Extensive valuation modeling and investment analysis, assisted on multiple 9 figure transactions • Supported multiple teams with extensive research and project management • Planned and organized team meetings throughout Asia, met developers and government officials in JV • Responsible for creation of Investment decks, assisting senior staff in presentation preparation
Education verified_user 0% verified
  • New York University
    PMP Certification Course
    New York University
    Jan 2020 - Dec 2020 (1 year)
    Ian T.D. Smith completed the Career Advancement Course "Project Management Professional (PMP)(R) Certification Exam Prep" at the Gold Standard level in Spring 2020.
  • University of North Carolina at Chapel Hill
    BA, Economics
    University of North Carolina at Chapel Hill
    Jan 2004 - Current (21 years 6 months)
    My International Economics degree was centered upon Asian Economic Development. Graduating Cum Laude requires the creation and defense of a senior honors thesis. My thesis focused on the national energy policy of the People's Republic of China and future economic and political implications.