Ian Arbeo Customer Service/Business Administration/Journalism

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Shift Manager

May 2025 - Jul 2026 (1 year 3 months)

●Manage daily cash operations, including opening/closing procedures, cash handling, and POS transactions. ●Process supplier payments and perform administrative duties to support daily operations. ●Oversee inventory control, stock replenishment, and product quality through expiration monitoring. ●Support daily operations by supervising a team member and delivering efficient customer service.

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Sales representative

MARKETING ONE ARGENTINA

Feb 2025 - May 2025 (4 months)

●Advise clients on auto insurance policies and coverage. ●Generate sales through lead qualification and customer outreach. ●Prepare quotes, process policy applications, and maintain client relationships. ●Deliver excellent customer service while achieving sales objectives.

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Sales representative

CALL CENTER ACTIVO CC

Oct 2024 - Feb 2025 (5 months)

●Conduct outbound sales calls to promote and sell insurance products. ●Identify customer needs and recommend suitable insurance solutions. ●Support the onboarding and training of new team members. ●Manage daily tasks and scheduling using Google Workspace. ●Maintain sales records and track performance using Microsoft Excel.

Logistics Operator

ocasa

Jan 2023 - Sep 2024 (1 year 9 months)

●Receive, sort, and dispatch shipments in accordance with operational procedures. ●Load and unload freight while ensuring the safe handling of goods. ●Monitor inventory levels and prepare orders for distribution. ●Maintain warehouse organization and ensure compliance with operational and safety standards.

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Call Center Operator

Compañía Comercializadora Integral SRL

Feb 2017 - Jul 2017 (6 months)

●Deliver professional customer support by handling inquiries and providing timely resolutions. ●Maintain accurate customer records and ensure data integrity within internal systems. ●Investigate, resolve, and escalate customer issues in accordance with company procedures. ●Adhere to service quality standards, operational policies, and performance metrics.

Ian Arbeo

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