Honesty Zhuwao Product Manager

Sales Supervisor

ZTE Corpotation

Jan 2025 - Current (1 year 4 months)

As a Sales Supervisor, I was responsible for leading a dynamic sales team to achieve and exceed sales targets through effective sales development strategies and cold calling techniques. I managed lead qualification processes and utilized Salesforce CRM to streamline lead management and enhance customer service. My role involved strategic planning to optimize sales performance, ensuring that key performance indicators (KPIs) were consistently met. Additionally, I provided exceptional after-sales service, which strengthened candidate relationship management and fostered long-term client loyalty, ultimately contributing to the overall success of the sales department. While my primary focus was on sales strategies, I also explored business proc

Sales Consultant

iTel BPO

Dec 2021 - Dec 2023 (2 years 1 month)

As a Sales Consultant, I identified customer needs and recommended tailored product solutions using AI-powered analytics tools such as ChatGPT and Zoho CRM, which resulted in a 6% increase in client conversion rates. I automated lead generation and data analysis with n8n and Copilot, streamlining customer targeting and improving sales efficiency by 7%. Additionally, I scheduled and conducted virtual sales meetings via Zoom and Google Calendar, leading to a 10% improvement in appointment attendance. I provided real-time support and managed client communication through live chat tools and Slack, maintaining a 95% customer satisfaction rate. Utilizing Google Docs and Google Drive for document sharing and internal collaboration, I reduced task

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Sales Administrator

Globemap Consultancy

Jan 2018 - Dec 2020 (3 years)

As a Sales Administrator, I was responsible for managing sales processes, maintaining customer relationships, and ensuring the smooth operation of the sales team. I coordinated communication between team members and clients, facilitating timely responses to inquiries and enhancing customer satisfaction. Additionally, I utilized OpenPhone, a collaborative phone system that integrated calls, texts, and contacts into a single intuitive app accessible across all devices, which allowed our team to respond to inquiries collectively and efficiently. Furthermore, I explored various AI tools to streamline administrative tasks, improving overall productivity and enabling the sales team to focus on driving revenue. I also organized and conducted Zoom

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Sales Rep

Econet Life (EcoSure), Cassava Smartech

Jan 2014 - Dec 2016 (3 years)

As a Sales Representative, I was responsible for driving sales growth by identifying and engaging potential clients, understanding their needs, and providing tailored solutions. I maintained strong relationships with existing customers to ensure satisfaction and repeat business. Additionally, I utilized Google Drive for organizing sales materials and collaborating with team members effectively. I implemented structured email communication strategies using platforms like Zoho and Google Workplace, which facilitated B2B interactions. This included shared email management, assignment of conversations, and labeling, allowing multiple users to access and manage a single email address. This approach enabled our team to respond promptly to inquiri

Honesty Zhuwao

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