Honesty Zhuwao

Honesty Zhuwao

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Harare, Harare Province, Zimbabwe

Contact Honesty regarding: 
Flexible work
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Résumé


Jobs verified_user 0% verified
  • iTel BPO
    Sales Consultant
    iTel BPO
    Dec 2021 - Dec 2023 (2 years 1 month)
    Identified customer needs and recommended tailored product solutions using AI-powered analytics tools such as ChatGPT and Zoho CRM, increasing client conversion rates by 6%. Automated lead generation and data analysis using n8n and Copilot, which streamlined customer targeting and improved sales efficiency by 7%. Scheduled and conducted virtual sales meetings via Zoom and Google Calendar, leading to a 10% improvement in appointment attendance. Provided real-time support and managed client communication through live chat tools and Slack, maintaining a 95% customer satisfaction rate. Used Google Docs and Google Drive for document sharing and internal collaboration, reducing task turnaround time by 12%. Trained and supervised sales teams using
  • G
    Sales Administrator
    Globemap Consultancy
    Jan 2018 - Dec 2020 (3 years)
    As a Sales Administrator, I was responsible for managing sales processes, maintaining customer relationships, and ensuring the smooth operation of the sales team. I coordinated communication between team members and clients, facilitating timely responses to inquiries and enhancing customer satisfaction. Additionally, I utilized OpenPhone, a collaborative phone system that integrated calls, texts, and contacts into a single intuitive app accessible across all devices, which allowed our team to respond to inquiries collectively and efficiently. Furthermore, I explored various AI tools to streamline administrative tasks, improving overall productivity and enabling the sales team to focus on driving revenue. I also organized and conducted Zoom
  • E
    Sales Rep
    Econet Life (EcoSure), Cassava Smartech
    Jan 2014 - Dec 2016 (3 years)
    As a Sales Representative, I was responsible for driving sales growth by identifying and engaging potential clients, understanding their needs, and providing tailored solutions. I maintained strong relationships with existing customers to ensure satisfaction and repeat business. Additionally, I utilized Google Drive for organizing sales materials and collaborating with team members effectively. I implemented structured email communication strategies using platforms like Zoho and Google Workplace, which facilitated B2B interactions. This included shared email management, assignment of conversations, and labeling, allowing multiple users to access and manage a single email address. This approach enabled our team to respond promptly to inquiri
Education verified_user 0% verified
  • Chinhoyi University of Technology
    Business Management and Entrepreneurship
    Chinhoyi University of Technology
    Aug 2016 - Dec 2021 (5 years 5 months)