Hely Romero
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Hely Romero

Hely Romero  new_releases

About

Detail

Team Management / Bilingual Interpreter / Sales Manager
Bogota D.C., Colombia
Contact Hely regarding: 
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Full-time jobs
Starting at USD2.2K/month
Flexible work
Starting at USD6/hour

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Résumé

Jobs verified_user 60% verified
  • Teleperformance Spain
    Senior Supervisor verified_user Verified experience
    Teleperformance Spain
    Nov 2020 - Current (4 years 9 months)
    As the next step in my career development in Teleperformance, I was promoted to Senior Supervisor. In this role I manage an entire LOB on an outbound sales account, meet with the client on a weekly basis and do Business review presentations.
  • Teleperformance Spain
    Supervisor verified_user Verified experience
    Teleperformance Spain
    Jul 2019 - Nov 2020 (1 year 5 months)
    After 8 months as an agent, I was promoted to Supervisor, where I managed a team of up to 24 bilingual medical interpreters. Also in July 2020, I led the creation and implementation of a recruitment program for that same campaign.
  • Teleperformance Spain
    Agent (Interpreter) verified_user Verified experience public Remote experience
    Teleperformance Spain
    Oct 2018 - Jun 2019 (9 months)
    - Assisting customers by doing consecutive interpreting in mostly medical calls. My journey in Teleperformance started as a bilingual medical interpreter. In this job, I assisted customers by doing consecutive interpreting in mostly medical calls.
  • Grupo Brieva
    Account Executive
    Grupo Brieva
    Feb 2018 - Sep 2018 (8 months)
    Grupo Brieva is a digital marketing agency. My role there was to review the customer’s needs in order to offer products and services focused on those needs to boost their business’ visibility and success.
  • S
    International Business Dev Manager
    Slice group
    Feb 2015 - Sep 2018 (3 years 8 months)
    - I started as a sales executive, I had the chance of developing diverse skills in regard to planning, management, and commercial aptitudes. Which took me, in the end, to manage the International business development dept of the company Slice Group was a Venezuelan company that specializes in taking traditional businesses to the internet in a customized and targeted way
Education verified_user 34% verified
  • Copco SA
    Teleperformance Spain
    Lean Six Sigma Yellow Belt Certification verified_user Verified experience
    Copco SA, Teleperformance Spain
    Oct 2021 - Jan 2022 (4 months)
    I got the certification on Lean Six Sigma Yellow Belt focused to the BPO industry
  • Universidad del Estado Falcon
    Electronics Engineer
    Universidad del Estado Falcon
    Sep 2010 - Current (14 years 11 months)
    After putting my professional degree on hold due to various reasons (moving out of the country was the main one), I resumed my studies to get the degree of Electronics Engineer which I should be getting in late 2022.
  • Universidad Simon Bolivar de Barranquilla
    Materials Engineering
    Universidad Simon Bolivar de Barranquilla
    Sep 2003 - Aug 2006 (3 years)
    Approved until 3rd year of my career but found that this branch of engineering did not fulfill my expectations and desires.
Projects (professional or personal) verified_user 0% verified
  • T
    Lean Six Sigma Yellow Belt Certificate
    Teleperformance,Bogota
    Oct 2021 - Jan 2022 (4 months)
Awards verified_user 0% verified
  • Teleperformance Spain
    Golden Star Awards
    Teleperformance Spain
    Dec 2021
  • Teleperformance Spain
    Top Star of the Month (10 times)
    Teleperformance Spain
    Jul 2021 - Nov 2021 (5 months)