Hellen cortes

Hellen cortes  new_releases

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Chief Of Staff
Costa Rica

Contact Hellen regarding: 
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Full-time jobs
Starting at USD2.3k/month
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Timeline


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Résumé


Jobs verified_user 0% verified
  • A
    Chief of Staff / Operations
    Apte
    Jan 2025 - Jan 2026 (1 year 1 month)
    Served as a strategic partner to the CEO, aligning executive vision with operational execution across the organization. Directed cross functional initiatives, ensuring priorities set by leadership were effectively translated into measurable outcomes. Built and scaled internal systems (SOPs, dashboards, workflows) to improve visibility and enable faster executive decision-making. Led people operations, including hiring, onboarding, and compliance, optimizing recruitment processes to support business growth. Implemented AI-driven tools and automation workflows to reduce manual workload and increase operational efficiency. Managed executive operations, including complex calendar management, stakeholder communication, and high-level coordinatio
  • B
    Operations manager public Remote experience
    Bizcout
    Jan 2025 - Sep 2025 (9 months)
    Worked closely with the VP and CFO to support execution of key business and operational priorities across the organization.Translated leadership objectives into structured operational plans, ensuring alignment with company goals and performance targets. Led cross-functional initiatives that improved efficiency, execution speed, and overall team performance. Monitored and reported on key metrics, providing visibility into performance and supporting data-driven decision-making. Identified process gaps and implemented improvements that enhanced productivity and optimized internal workflows
  • Konzortia Capital
    Operations Business Parther
    Konzortia Capital
    Jan 2020 - May 2023 (3 years 5 months)
    PPartnered with executive leadership (CEO, COO, GM) to translate company vision into actionable operational plans, driving increased execution speed across key initiatives. Oversaw daily operations across cross functional teams, effectively delegating executive level responsibilities to ensure continuity, alignment, and measurable improvements in productivity and delivery timelines. Designed and implemented scalable internal systems, SOPs, and reporting dashboards, enabling faster, data driven decision making and reducing project turnaround times. Led high level HR functions, including hiring, onboarding, compliance, and recruitment process optimization, significantly improving time to hire efficiency. Spearheaded the adoption of AI tools w
  • P
    Up Selling Manager
    Planet Hollywood Hotel
    Jan 2018 - Dec 2019 (2 years)
    Lead operations of the Sales & Library Relations team, outreach strategies, sales negotiations, renewal and new business opportunities seeking regional and international partners as appropriate. handle complex negotiations and documentation requirements with sales patners,systems and individual institutions, coordinating with other entities as necessary. establish a broad maintain awareness of trends acquisitions, funding, budgets, and strategic priorities. Understand market competition and propose ways to better align with competitors.
  • Unlimited Vacation Club
    Assistant Manager and In charge of Marketing group
    Unlimited Vacation Club
    Jan 2018 - Nov 2019 (1 year 11 months)
    - Lead and sales Ensuring company policies are followed. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Preparing and presenting employee reviews. Working closely with the company manager to lead staff. Overseeing retail inventory. Ensuring that health, safety, and security rules are followed. Taking disciplinary action when necessary. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining company to standards. Completing tasks assigned by the gener
  • J
    Account Assistant
    Jacamar Naturalist tours
    Jan 2011 - Oct 2012 (1 year 10 months)
Education verified_user 0% verified
  • H
    Hotel administration or bussines administration
    Jan 2011 - Sep 2014 (3 years 9 months)