Heizell Generalao

Heizell Generalao

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Patient Care Coordinator
Lapu-Lapu, Central Visayas, Philippines

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Résumé


Jobs verified_user 50% verified
  • H
    Patient Care Coordinator
    Helpware - SDMI
    Apr 2024 - Current (2 years 3 months)
    • Acknowledged and greeted patients, customers and vendors as they address their concerns about their health. • Answered and responded to telephone inquiries in a professional and timely manner. • Scheduled appointments, gathered patient and insurance information, and entered it into EMR. • Maintained a clear understanding of insurance plans and communicated insurance information to patients. • Verified eligibility prior to patients appointment and assisted with allocation balances to insurance as needed. • Leveraged proficiency in Dentrix software to streamline administrative operations and documentation within the clinical environment. • Provided high-level dentistry administrative assistance, ensuring that all patients received compassio
  • E
    Customer Service Representative verified_user Verified experience
    Eperformax - Dominos Pizza Order Taking
    Sep 2022 - Feb 2024 (1 year 6 months)
    • Wrote up customer orders and processed payments. • Managed telephone requests and delivery orders. • Experienced in processing orders for a variety of products and services in a timely and accurate manners. • Utilized a variety of computer software and applications to efficiently process orders.
Education verified_user 0% verified
  • U
    Bachelor of Physical Education
    University
    Jan 2020 - Jan 2023 (3 years 1 month)
  • N
    Senior High School
    Not Specified
    Jan 2018 - Jan 2020 (2 years 1 month)
    General Academic Strand
Awards verified_user 0% verified
  • T
    Top 1 Patient Care Coordinator of the Month
    Apr 2024 - May 2026 (2 years 2 months)
  • N
    No Client Escalations Awardee
    Sep 2022 - Feb 2024 (1 year 6 months)
  • T
    Top Performing Agent
    Sep 2022 - Feb 2024 (1 year 6 months)
  • P
    Perfect Attendance Awardee
    Sep 2022 - Feb 2024 (1 year 6 months)