Heidy Yuliana Sanchez Ruiz

Heidy Yuliana Sanchez Ruiz

About

Detail

Administrative Assistant, Operations Associate
Risaralda Department, Colombia
Contact Heidy regarding: 
work
Full-time jobs
Starting at USD10/hour

Timeline

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Job
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Education

Résumé

Jobs verified_user 0% verified
  • P
    Dispatcher public Remote experience
    Package Squad LLC
    Oct 2025 - Current (9 months)
    As a Dispatcher, I was responsible for coordinating logistics and ensuring timely communication between various stakeholders in the transportation process. My role involved managing data effectively, utilizing CRM tools to enhance customer care, and providing administrative assistance to streamline operations. I demonstrated strong management skills by overseeing inventory and billing processes, while also leveraging my expertise in Transportation Management Systems to optimize supply chain efficiency. Additionally, I utilized Microsoft Outlook and Microsoft 365 for calendar management and communication, ensuring that all parties were informed and aligned. Although Discord was not a primary tool in my role, my experience with various commun
  • M
    Receptionist
    Movich Hotels – Cadena
    Mar 2025 - Sep 2025 (7 months)
    Como Recepcionista, fui responsable de proporcionar un servicio al cliente excepcional, gestionando consultas y asegurando la satisfacción de los clientes en todo momento. Utilicé mis habilidades en atención al cliente y soporte para resolver problemas de manera eficiente, manteniendo una comunicación clara y efectiva. Además, administré datos utilizando herramientas de CRM y Microsoft 365, lo que facilitó la organización de la información y mejoró la eficiencia operativa. Aunque la planificación de viajes no era una parte central de mis responsabilidades, gestioné reservas de hoteles y vuelos, lo que contribuyó a una experiencia más fluida para los clientes que necesitaban asistencia en sus viajes. Asimismo, apliqué habilidades de ventas a
  • T
    Passenger service
    Talma Servicios aeropuertuarios
    Jun 2024 - Jan 2025 (8 months)
    Job title: Passenger service Job description: Sales Problem solving Work under pressure Aeronautical regulations Reservation appointment, manage Appointment for flights, cold rolling Skills: 'aeronautical regulations', 'Sales', 'Appointment management', 'Cold rolling', 'Empathy', 'Problem solving', 'Customer service', 'Translating and interpreting', 'Customer support', 'Translating', 'Communicative competence', 'Account management', 'Management', 'CRM tools', 'Administrative assistance', 'Microsoft Outlook', 'Aviation', 'Transportation Management Systems', 'Travel planning', 'Calendar management', 'Salesforce', 'Salesforce' Skills Identified as Non-Relevant: 'Data analysis'. Justification: Job required look into info and data from the datab
  • A
    Bilingual Call Center
    ACCEDO 247 ai
    Sep 2021 - Jan 2024 (2 years 5 months)
    Online Sales Solving customer problems with their cell phones and invoices, technical visits appointment management, cold rolling
Education verified_user 0% verified
  • Instituto INEC
    Technician as a Cabin Crew
    Instituto INEC
    Feb 2023 - Jul 2024 (1 year 6 months)
  • A
    Academic Baccalaureate
    American Scholl Way
    May 2021 - Nov 2023 (2 years 7 months)
    Academic English Knowledge