Highly accomplished and results-oriented Team Leader with over a decade of progressive experience in Customer Success, Sales Development (LDR/SDR), and high-volume Operations. Proven success in building, mentoring, and leading cross-functional teams across North America and global markets, driving key performance indicators (KPIs) in lead generation, customer retention, and service excellence. Expert in technical troubleshooting, sales strategy execution, and process optimization. Seeking to leverage strong analytical skills, adaptability, and persuasive communication to achieve significant business growth for a leading organization.