Heather Seidel
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Heather Seidel

Heather Seidel

About

Detail

Experienced Customer Service and Administrative Professional with 25 years in customer support, office administration, and healthcare admin.
Denver, Pennsylvania, United States
Contact Heather regarding: 
work
Full-time jobs
Starting at USD19/hour
Flexible work
Starting at USD21/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 15% verified
  • U
    Customer Service
    UGI Utilities
    Aug 2022 - Feb 2024 (1 year 7 months)
    • Handling all inbound calls • Scheduling of mandatory safety checks and dispatching of emergency services. • Handling emergency calls in a timely manner. • Billing and Credit Experience • Trained in the use of Slack for effective communication and coordination within the team, enhancing response times and overall service efficiency.
  • E
    Patient Registration, ER
    Ephrata Community Hospital
    Mar 2020 - Aug 2022 (2 years 6 months)
    • Register all patients coming into the ER. • Handling intake in front and back of house. • Confirm patient's medical insurance and personal information on account.
  • R
    Program Manager of National Accounts
    RentokilSteritech
    Mar 2017 - Feb 2020 (3 years)
    • Handling all dispatch requests • Managing multiple National Accounts • Organizing daily meetings with clients and maintaining strong working relationships.
  • M
    House Manager /Private Contractor
    Marlene Boyer
    Dec 2014 - Feb 2017 (2 years 3 months)
    • Manager of Care at private residence. • Daily care of individual including all personal care needs and household duties. • Scheduling of all employees. • Maintaining all doctor visits and appointments, including transportation. • Organizing and implementing training for all employees.
  • R
    Senior Administrative Assistant verified_user Verified experience
    Rock Ridge Machine Works
    Sep 2012 - Nov 2014 (2 years 3 months)
    Proposal Management • Inventory Control. • Fielding and screening all incoming phone calls. • Outgoing and follow up phone calls. • Receiving and directing visitors. • Creating weekly inventory spreadsheets. • All ordering of parts and services. • Managing calendar, making travel, meeting and event arrangements for CEO. • Composing outgoing mail and email for CEO.
  • T
    In Home Care Aide
    Threshold Rehabilitation Services
    Mar 2012 - Oct 2014 (2 years 8 months)
    • Responsible for assisting individuals with acquiring skills of daily living, independent living and social interaction in their residence and their community to become an integrated member of the community. • Daily job requirements were as follows, preparing healthy meals, administering medication, assisting with bathing and hygiene, monitoring expenses, assisting with social and recreational activities, and maintaining a clean and safe home.
  • E
    Nursing Assistant
    Ephrata Hospital
Education verified_user 0% verified
  • C
    Certified
    Nov 2009 - Jan 2012 (2 years 3 months)