Hassir Prada Sir

Hassir Prada Sir

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Logistics Coordinator and Customer Support Specialist @Lean Solutions Group
Barranquilla, Atlantico, Colombia

Contact Hassir regarding: 
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Full-time jobs
Starting at USD1.5k/month
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Résumé


Jobs verified_user 0% verified
  • Lean Solutions Group
    Logistics Coordinator - Customer Service Representative (Amazon)
    Lean Solutions Group
    Dec 2024 - Current (1 year 6 months)
    Using communicational skills and tools, and a service-oriented mindset, I provide operational support to STG LOGISTICS for Amazon project on: - Setting pick-up appointments for empty containers needing port termination. A timely and accurate response is needed to avoid expensive penalties. - Updating the container's status. - Adding charges to work orders that were delivered correctly. These charges are added to the customers’ system (LSP Portal) and our systems, so information should be accurate to avoid denials and prevent delayed payments. - Continuously follow up on every scheduled work order. Attention to detail is key. - Handling disputes for denied charges. - Attending every additional task requested by customer managers
  • Lean Solutions Group
    International Logistics Coordinator
    Lean Solutions Group
    Feb 2023 - Dec 2024 (1 year 11 months)
    Durante mi estancia en Lean Solutions Group he estado trabajando para la operación de la empresa STG Logistics como Drayage Equipment Tracking Specialist desde marzo de 2023 hasta noviembre de 2024, y actualmente como Customer Service Representative para la operación específica de un cliente muy importante: Amazon.
  • T
    Coordinador comercial
    Transportes Besimor SAS
    Oct 2020 - Dec 2022 (2 years 3 months)
    En mis más de 2 años como Coordinador Comercial, lideré la relación comercial con clientes y proveedores. Lo anterior con un enfoque en la excelencia en el servicio al cliente.
  • T
    Coordinador de operaciones
    Transportes Besimor SAS
    Jun 2019 - Oct 2020 (1 year 5 months)
    Durante mi etapa como Coordinador de Operaciones, me centré en el desarrollo de estrategias para la optimización de los recursos operativos, orientadas a la toma de decisiones.
Education verified_user 0% verified
  • Universidad de la Costa CUC
    Diplomado en Logística Integral, International Business
    Universidad de la Costa CUC
    Jan 2025
  • Universidad de la Costa CUC
    Profesional en Negocios Internacionales, International Business
    Universidad de la Costa CUC
    Jan 2018 - Jan 2025 (7 years 1 month)