Hasan Shirgaonkar Senior Associate

Business Process Improvement Manager

Genpact

Jun 2023 - Current (3 years 2 months)

1. Analyze and map existing processes 2. Develop and implement new processes 3. Monitor and analyze process performance metrics 4. Driving process standardization and compliance 5. Lead process improvement initiatives 6. Manage and coordinate process improvement projects 7. OTC Tower lead

Assistant Manager AR/OTC

Genpact

Aug 2022 - Jun 2023 (11 months)

• Dealing with evaluation set-up in workflow system from finance compliance perspective for revenue accrual & billing ensuring Revenue Recognition • Revenue accrual process based on different types of deals according to Revenue Recognition Policy. • Creation of Billing Process based on different types of deals. • Month close activities from Revenue & Billing Perspective. • Consolidation on Weekly accounting of billing and accrual related transactions. • Everyday control on accrued Vs billed variances (UBR-Unbilled Revenue Reconciliation). • Interaction with key stakeholders (Operations/PMO/ FP&A/Central controllership) in driving OTC activities to the closure. • Provide solutions to the issues related to set-up of Deals ensuring of r

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Team Manager- Collections/Fintech/Operations

Jan 2020 - Aug 2022 (2 years 8 months)

Collections/Fintech/Operations : – responsible for the day to day activities of the team – reporting (content and format as agreed) on a monthly basis – to assist with developing plans for team activities to include financial strategy to achieve agreed targets and improve planning – conduct presentations and proposals to enable the team to deliver accurate and competitive planning

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Operations Project Coordinator

Oct 2019 - Dec 2019 (3 months)

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Customer Retention Manager

Aug 2019 - Oct 2019 (3 months)

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Maintenance Engineer

KHANNA INDUSTRIAL PIPES PrivateLimited.

May 2018 - Apr 2019 (1 year)

Retail Sales Supervisor

Alok Industries Ltd

Feb 2015 - Jan 2017 (2 years)

Process Improvement through cross-functional team leadership • Managing sprints between product and sales for implementation of 70+ sales representatives. • Continues improvement in sales pitch with inputs from Brands, Quality, and category management. Sales funnel improvement • Owner of sales incentive commission. Design and implementation of commission systems catering to better sales. • Started the sales rewards and recognition program for outstanding sales representatives. • Setup post-sales team and scaled it up to 4.5L/day collection within 6 months.

Hasan Shirgaonkar

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