AI Engineer
ISSM.AI
Sep 2023 - Aug 2024 (1 year)
• Annotated over 3500+ BAFL customer audios, integrating Alfa Chat with Rasa Chat, Bert-Tensorflow and Docker containerization, handling over 60000 customer chats. • Assisted my team in DFD deployments for resolving Face Detection and Docker Containerization issues using Object oriented and functional programming. • Performed End to End QA of customer chats by scraping excel chats through keyword segmentation, resolving error handling upto 15% by preventing duplicates; ensuring reliability with 92% model accuracy. • Improved TCS Chatbot with more enhanced text to speech recognition using RASA, Tensorflow and Whisper AI, increasing efficiency in data handling with up to 1.5% query analysis and modifying with Git-version controlling.