Sales Representative/Customer Service Representative/Coach
iQor Philippines
Apr 2019 - Feb 2022 (2 years 11 months)
• I worked as a sales representative so I assisted customers in placing their orders, and I also did upselling.
• I also worked as a customer service specialist, I helped resolve client's problems around their house by setting up appointments with contractors to fix broken things.
• I also worked as a coach, I managed several teams and helped them improve their communication skills and call handling skills. I make sure that they are meeting their KPIs.