Happiness Okwoli

Happiness Okwoli

About

Detail

FCT, Nigeria
Contact Happiness regarding: 
Flexible work
Starting at USD3/hour

Timeline

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Job
school
Education
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Project

Résumé

Jobs verified_user 0% verified
  • C
    Customer Service Representative & Coding
    COS Political Survey
    Sep 2024 - Nov 2024 (3 months)
    • Engaging with citizens through cold calling to establish communication and foster interactions. • Administering online surveys to gather public opinions and insights related to the U.S. presidential elections.
  • S
    PR/Marketing Strategist public Remote experience
    Sodemart
    Apr 2024 - Jan 2026 (1 year 10 months)
    Managing & Promoting the company’s brand Managing & Shaping the company’s reputation Developing integrated marketing strategies; social media content, press releases & speeches. Plan & oversee promotional events, product launches & media opportunities. Brand reputation management; monitoring public, media & customer opinions to maintain a positive brand image & managing crises communications when necessary. Building & maintaining relationships with bloggers, journalists & influencers to secure earned media coverage. Establishing key performance indicators (KPIs) to measure the company’s success of campaigns data analysis & reporting results to senior management.
  • A
    Customer Service/Sales Representative
    Affordable Rent to Own,
    Jun 2023 - Current (3 years)
    As a Customer Service/Sales Representative, I was responsible for reaching out to potential clients through cold calling and emails, clearly presenting the company's products and services while highlighting their features, long-term benefits, and values. I underwent the qualifying process with clients via calls and emails, assessing their challenges, needs, and potential fit for the company's offerings. Addressing customer concerns, I provided reassurance and clarification as needed, ensuring adequate and timely closing of sales transactions while maintaining customer satisfaction and adherence to company policies. I maintained proper communication with leads to build long-term relationships, coordinating with team members to ensure a smoot
  • C
    Customer Service Representative
    Citizens Disability, LLC (Remote),
    Mar 2021 - Jun 2023 (2 years 4 months)
    • Managing a large number of inbound and outbound calls daily. • Assisting clients seeking disability benefits and guiding them through the application process, documenting the necessary information and the steps involved in applying for disability benefits, while ensuring a positive customer experience. Additionally, I utilize Google Workspace to enhance my efficiency in serving clients, allowing for better organization and communication throughout the application process. Furthermore, I take on team management responsibilities by leading efforts to gather data on sales made within the company, which contributes to our overall performance and strategic planning. I also leverage Zoho CRM to streamline client communications through chats, em
  • V
    TV Host/Producer
    Viewer TV,
    Jan 2020 - Jan 2021 (1 year 1 month)
    • Research topics, guests, and relevant issues in society at large to ensure informed pre-recorded conversations. • Hosting a weekly pre-recorded television show while ensuring a smooth flow of dialogue, engaging with guests, and keeping the audience entertained. Additionally, I serve in an executive assistance capacity by acting as a mediator between the company and potential clients, facilitating partnerships and investments that enhance the show's reach and impact.
Education verified_user 0% verified
  • Kogi State University
    B.Sc
    Kogi State University
    Jan 2010 - Dec 2014 (5 years)
    Get to learn Public speaking, print & broadcast media, content production, show production & journalism in general.
Projects (professional or personal) verified_user 0% verified
  • S
    Project management
    Sodemart
    Apr 2025 - Jan 2026 (10 months)
    Managing & Promoting the company’s brand. Managing & Shaping the company’s reputation. Developing integrated marketing strategies; social media content, press releases & speeches. Plan & oversee promotional events, product launches & media opportunities. Brand reputation management; monitoring public, media & customer opinions to maintain a positive brand image & managing crises communications when necessary. Building & maintaining relationships with bloggers, journalists & influencers to secure earned media coverage. Establishing key performance indicators (KPIs) to measure the company’s success of campaigns data analysis & reporting results to senior management.
  • College of the Sequoias
    COS Political survey
    College of the Sequoias
    Sep 2024 - Nov 2024 (3 months)
    Engage with citizens through cold calling to establish communication & foster interaction. Conducting surveys through calls, text messages & emails asking pertinent questions & engaging with citizens to understand their choices regarding the US presidential elections.
  • A
    Sales representative
    Affordable Rent to Own
    Jun 2023 - Dec 2024 (1 year 7 months)
    As a Sales Representative, I was responsible for reaching out to potential clients through cold calling and emails, presenting the company’s products and services while highlighting their features, long-term benefits, and values. This role required me to handle information about available projects within the organization, enabling effective communication with potential clients to drive sales for the organization. Additionally, I compiled sales reports to track performance and inform strategic decisions, ensuring a comprehensive understanding of our offerings and their alignment with client needs. My role also necessitated strong time management skills, as I needed to efficiently prioritize tasks and manage my schedule to meet and exceed the
  • C
    Problem solving
    Citizens Disability, LLC (Remote),
    Mar 2021 - Jun 2023 (2 years 4 months)
    In my role, I assist clients in completing and submitting their applications for disability benefits, which includes gathering and submitting essential medical records, work history, and other documents necessary for their claims. I serve as a representative of the organization, providing solutions to individuals seeking assistance with their disability benefits. Additionally, I utilize Google Workspace to streamline communication and document management, ensuring that all client information is organized and accessible, which enhances the efficiency of the application process. Furthermore, I leverage CRM skills to build trusted relationships with clients, reinforcing my role as a representative of the organization and ensuring that their ne