Hager Mahmoud Mohammed Sales Agent/ Customer support

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Chief operation officer

OpriSync

Jan 2025

As Chief Operating Officer, I was responsible for overseeing the daily operations of the organization, ensuring that all departments functioned efficiently and effectively. My role involved providing executive assistance, managing calendars, and coordinating travel plans to support the executive team. I also handled data reporting and account management, which were crucial for informed decision-making and maintaining strong client relationships. Additionally, I utilized my administrative assistance skills to streamline processes and improve overall productivity. While order processing was not a primary focus, I frequently engaged in this task to ensure timely fulfillment of client requests, demonstrating my commitment to operational excelle

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Operation Manager

Woodpro restorations

Aug 2024 - Current (1 year 9 months)

As an Operation Manager, I was responsible for overseeing daily operations, ensuring efficiency and effectiveness across various departments. My role involved administrative assistance, client relationship management, and account management, which were crucial in maintaining strong partnerships and driving business growth. I utilized data reporting to analyze performance metrics and inform strategic decisions. Additionally, I provided executive assistance, managed calendars, and handled email communications to streamline operations. My expertise in travel planning and project management, particularly using tools like ClickUp, allowed me to coordinate resources effectively. While my experience in marketing communication design is not directl

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Website Designer

Alanex Digital

Jun 2023 - Current (2 years 11 months)

As a Website Designer, I was responsible for creating visually appealing and user-friendly websites that met client specifications and enhanced user experience. I collaborated closely with clients to understand their needs and translated those into effective design solutions. Additionally, we were compelled to utilize Google Drive and CRM to expedite the process, ensuring efficient project management and communication throughout the design phase. This integration of tools not only streamlined our workflow but also improved client interactions and satisfaction.

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Nurture

Nurtureworq

Apr 2023 - Nov 2023 (8 months)

Customer service

Altice Optimum

Aug 2022 - Jan 2023 (6 months)

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Website Designer

Verity Matrix, Verity Matrix

Jun 2022 - Dec 2022 (7 months)

As a Website Designer, I was responsible for creating visually appealing and user-friendly websites that met client specifications and enhanced user experience. I collaborated closely with clients to understand their needs and translated those into effective design solutions. Additionally, I utilized Google Drive for the organization of our project files, ensuring that all team members had easy access to necessary documents and resources, which streamlined our workflow and improved project efficiency. My time management skills were critical to my success in this role, as I regularly handled multiple projects with overlapping deadlines. This required me to prioritize tasks, manage client expectations, and allocate my time effectively across

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Call Center Manager

Digital Falcon

Jun 2020 - Current (5 years 11 months)

As a Call Center Manager, I conducted day-to-day project coordination, planning, and implementation across multiple teams to enhance operational efficiency. I solved daily problems to improve team quality and fostered a better environment that enabled us to triple our targets in the past months. Additionally, I recognized that managing a team was incredibly challenging, and utilizing Google Drive was absolutely necessary to ensure effective collaboration and organization, which ultimately contributed to our success. I also engaged in cold calling to B2B businesses, which not only helped in generating leads but also provided valuable insights into customer needs and preferences, further informing our strategic planning and project management

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Call Center Agent

TopStretching

Jan 2019 - May 2020 (1 year 5 months)

As a Call Center Agent, I established successful sales calls that contributed to building trust with clients in our project. I was also mandated to utilize Google Drive for the organization of our work, which enhanced our team's efficiency and collaboration in managing client information and sales data.

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Photographer

our Target Growth

Jan 2014 - Sep 2018 (4 years 9 months)

Created my own Startup for Photography manage to attract client of all ages and all sort of events

Hager Mahmoud Mohammed

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