Hager Mahmoud Mohammed Sales Agent/ Customer support

Chief operation officer

OpriSync

Jan 2025

As Chief Operating Officer, I was responsible for overseeing the daily operations of the organization, ensuring that all departments functioned efficiently and effectively. My role involved providing executive assistance, managing calendars, and coordinating travel plans to support the executive team. I also handled data reporting and account management, which were crucial for informed decision-making and maintaining strong client relationships. Additionally, I utilized my administrative assistance skills to streamline processes and improve overall productivity. While order processing was not a primary focus, I frequently engaged in this task to ensure timely fulfillment of client requests, demonstrating my commitment to operational excelle

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Operation Manager

Woodpro restorations

Aug 2024 - Current (1 year 10 months)

As an Operation Manager, I was directly responsible for coordinating all home services and assigning technicians. Furthermore, in my capacity as Operation Manager, I actively engaged in B2B sales for the software, leveraging my understanding of operational workflows to effectively communicate product value and close deals. My responsibilities included negotiating all deals, ensuring favorable terms and successful outcomes. While my experience in marketing strategy, property management, and real estate transactions is not directly listed as a primary function of this specific role, the company’s focus on real estate transactions and property marketing provided a unique context. This involvement allowed me to develop a nuanced understanding o

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Website Designer

Alanex Digital

Jun 2023 - Current (3 years)

As a Website Designer, I was responsible for creating visually appealing and user-friendly websites that met client specifications and enhanced user experience. I collaborated closely with clients to understand their needs and translated those into effective design solutions. Additionally, we were compelled to utilize Google Drive and CRM to expedite the process, ensuring efficient project management and communication throughout the design phase. This integration of tools not only streamlined our workflow but also improved client interactions and satisfaction. While primarily focused on design, my prior experience in B2B sales at Alanex, where I was responsible for marketing the company, provided a strategic understanding of client acquisit

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Nurture

Nurtureworq

Apr 2023 - Nov 2023 (8 months)

Job Title: Nurture Job Description: Skills Identified as Non-Relevant: 'LangChain'. Justification: We used langChain in the job As a Nurture specialist, I was responsible for driving customer engagement and success throughout the sales lifecycle. My role involved a comprehensive suite of skills, including appointment management, B2C sales, and exceptional customer service to ensure high levels of customer satisfaction. I proficiently utilized Slack for internal communication and team collaboration, fostering a strong sense of teamwork and efficient workflow. My responsibilities extended to sales operations, where I acted as a virtual assistant, supporting B2C sales initiatives through effective cold calling and inbound sales techniques. I

Customer service

Altice Optimum

Aug 2022 - Jan 2023 (6 months)

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Website Designer

Verity Matrix, Verity Matrix

Jun 2022 - Dec 2022 (7 months)

As a Website Designer, I was responsible for creating visually appealing and user-friendly websites that met client specifications and enhanced user experience. I collaborated closely with clients to understand their needs and translated those into effective design solutions. Additionally, I utilized Google Drive for the organization of our project files, ensuring that all team members had easy access to necessary documents and resources, which streamlined our workflow and improved project efficiency. My time management skills were critical to my success in this role, as I regularly handled multiple projects with overlapping deadlines. This required me to prioritize tasks, manage client expectations, and allocate my time effectively across

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Call Center Manager

Digital Falcon

Jun 2020 - Current (6 years)

As a Call Center Manager, I conducted day-to-day project coordination, planning, and implementation across multiple teams to enhance operational efficiency. I solved daily problems to improve team quality and fostered a better environment that enabled us to triple our targets in the past months. Additionally, I recognized that managing a team was incredibly challenging, and utilizing Google Drive was absolutely necessary to ensure effective collaboration and organization, which ultimately contributed to our success. I also engaged in cold calling to B2B businesses, which not only helped in generating leads but also provided valuable insights into customer needs and preferences, further informing our strategic planning and project management

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Call Center Agent

TopStretching

Jan 2019 - May 2020 (1 year 5 months)

As a Call Center Agent, I established successful sales calls that contributed to building trust with clients in our project. I was also mandated to utilize Google Drive for the organization of our work, which enhanced our team's efficiency and collaboration in managing client information and sales data.

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Photographer

our Target Growth

Jan 2014 - Sep 2018 (4 years 9 months)

Created my own Startup for Photography manage to attract client of all ages and all sort of events

Hager Mahmoud Mohammed

About

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