Gustavo Tejeda

Gustavo Tejeda

About

Detail

IT Security Operations at Scotia GBS Dominican Republic.
Santo Domingo, Distrito Nacional, Dominican Republic

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • S
    IT Security Operations
    Scotia GBS Dominican Republic
    Mar 2022 - Apr 2023 (1 year 2 months)
  • O
    Technical Support to User
    Oficina Presidencial de Tecnologías de la Información y Comunicación (OPTIC)
    Dec 2020 - Mar 2022 (1 year 4 months)
  • I
    IT Coordinator/Technical Support
    ITS
    Aug 2018 - May 2019 (10 months)
    - Assisted in the technical support process refinement to improve customer service and support. - Configured new employee work stations, including all hardware, software and peripheral devices. - Updated software versions with patches and new installations to close security loopholes and protect users. • Assisted in the technical support process refinement to improve customer service and support. • Configured new employee work stations, including all hardware, software and peripheral devices. • Updated software versions with patches and new installations to close security loopholes and protect users. • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes. • Doc
  • D
    Technical Support Engineer
    Dirección General de Migración
    Mar 2018 - Aug 2018 (6 months)
    - Submitted recommendations regarding infrastructure overhauls. - Analyzed intricate server issues and supported large enterprise and business-critical applications. - Spearheaded server infrastructure development, quality control, staging, and production operations. • Submitted recommendations regarding infrastructure overhauls. • Analyzed intricate server issues and supported large enterprise and business-critical applications. • Spearheaded server infrastructure development, quality control, staging, and production operations. • Prepared special audits and control reports by analyzing trends. • Prepared budgets, developed reports and coordinated with management to identify risks. • Wrote reports, authored papers and organized suppo
  • I
    Technical Support
    IET COLOMBO ALEMAN"SCALAS"
    Sep 2012 - Sep 2014 (2 years 1 month)
Education verified_user 0% verified
  • I
    AWS-Cloud Practitioner
    IT College
    Jan 2023
  • LinkedIn
    Learning Ansible
    LinkedIn
    Apr 2022
  • LinkedIn
    Learning Puppet
    LinkedIn
    Apr 2022
  • ITLA
    Information Security Technology
    ITLA
    Jan 2021 - Jan 2023 (2 years 1 month)
  • ITLA
    Master of Science in Administration
    ITLA
    Jan 2014 - Jan 2015 (1 year 1 month)
  • Centu
    Hardware and Software , Electrical, Electronic and Communications Engineering Technology/Technician
    Centu
    Jan 2008