Performance Management
Kaizen Inteligência Comercial
Feb 2021 - Jul 2021 (6 months)
• Implementation of a MATRIX Report, a tool based on Power BI, to improve performance evaluation.
• Reformulation of technical and emotional evaluation criteria, ensuring objectivity and effectiveness in the measurement of results.
• Development of specific metrics for:
◦ Emotional Intelligence and Effectiveness at Work: for all areas.
◦ Managerial and Sales Skills: applied to leaders and commercial teams.
• The solution allowed for more assertive strategic decisions for promotions, training, and talent recognition. Additionally, collaborated with the Marketing Manager to analyze marketing campaigns, leveraging insights to enhance outreach to a younger audience, which contributed to a more comprehensive understandin