Gordon Sanders

Contract Based Programme Manager & Scrum Master

HSBC

May 2018 - Sep 2018 (5 months)

(Based in Hong Kong; seconded by Hydrogen Consulting) May 2018 -September 2018 Responsible for establishing the Agile framework for the OTPE (Operations Transformation) Program at HSBC in Hong Kong. This required coordinating and liaising with teams in and across Asia and London during the Discovery Phase. Using Agile Coaching, worked with System Analysts, Enterprise Architects and Business Analysts teams to plan and scope according to the clients' requirements. Coordinated with stakeholder silos to discover gaps and built a Risk Plan to mitigate occurrences. Through investigation of As Is Processes, worked with the Business to establish more efficient Target Operating Model to enable Robot Process Automation and Straight Thru Processing

Contract Based Conflict Management Instructor/Coach

KnowledgeHut and GreyCampus

Jan 2018 - Current (7 years 4 months)

Project Management, Business Case Coach (Based in Hong Kong) January 2018 -Present KnowledgeHut and GreyCampus are Global leaders in online and classroom training for on-demand certifications. As Contract based Instructor & Coach, I lead and facilitate classes in Conflict Management, Project Management, Agile-ACP, and Business Case Writing as well as consulting with my students on Best Practice for Project Management and Scrum Methodology. Achievements: • Preferred Coach in Hong Kong by KnowledgeHut and GreyCampus • Delivery of 5 Star training as rated by attendees • Creation additional study materials to enable higher pass rate. • Adapted delivery to accommodate Government, Healthcare Human Resources, and Private Industry

Contract Based Program Manager & Scrum Master, AXA Regional & Malaysia

DBResults Consulting

Nov 2016 - Oct 2017 (1 year)

November 2016 - October 2017 Responsible for establishing the foundations of the second phase of the SmartClaims program and Malaysia De-tariff, two major transformation programs for AXA General Insurance products in Asia. Worked closely with both local and remote teams using Agile methodologies to meet project objectives and delivery deadlines. Coached stakeholders on Agile thought, processes, and objectives. Achievements: • Delivered detailed cross-functional planning and prioritization on behalf of the Regional Office • Lead the large-scale, complex Technology Transaction Agreement negotiations • Facilitated communications across seven entities across Asia.

Contract Based Project Manager

Cathay Pacific Airways

Apr 2014 - Jun 2016 (2 years 3 months)

Responsible for implementation of the technical parts of development plans, while focusing on the requirements and planning to exceed the Product Owner's expectation. I worked closely with the company's other IT departments, sharing technical knowledge and expertise and resolving issues as required, empowering them to use their specialist knowledge to enable on-time project delivery. Used Agile methodologies to create systems & services, on a technical infrastructure to support business demands, in a resilient, secure & available way. Developed and implemented continuous improvement initiatives within our team. Achievements: • Mobile app increased sales by 10% week-on-week on an ongoing basis. • Implemented changes increasing applicati

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