Goran Marković

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Chief operations officer

HRAM Medical Group

Sep 2021 - Nov 2024 (3 years 3 months)

Led a team of 86 medical doctors, nurses and technicians, across three legal • • • entities. Achieved maximal employee retention and loyalty. Achieved a 35% year-over-year growth in 2023, with revenues increasing to €3.5Million, achieving patient base of 27,000 and €1.4Million of Net margin. Performing total overhaul of IS/IT, LAN/WAN infrastrucutre , Cloud based CRM & Call Centre as well as digital marketing strategy which resulted in massive increase of operational efficiency, reliability and patient throughput. Secured 58 public tenders for medical service provisioning in 2022,2023 and 2024 exceeding €5,2Million in cumulative value.

A

Technology evangelist

Algotech Serbia

Sep 2019 - May 2021 (1 year 9 months)

Led realignment of Algotech's product suite, focusing on cutting-edge • • technologies in Call Center, CRM and IP PBX solutions based in the cloud. Functioned as a Pre-Sales Consultant and Solution Architect, driving innovation across multiple projects for high-profile clients in Telecom and banking sector (Vivacom Bulgaria Call centre - €2M project).

G

Sales & business development director

Globaltel Serbia MVNO

Jan 2016 - Sep 2019 (3 years 9 months)

Pioneered the development of Serbia's first MVNO operator from foundational

B

Business consultant forAfrica

Big River Communications

Jun 2014 - Dec 2015 (1 year 7 months)

• Delivered strategic business consulting services regarding an establishment and launch of a 4G Telecom operation in Africa. Developing overall strategy, financial, services and RAN network rollout plan for the telecom operation in Zambia with a 12 Million USD budget.

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Sales and marketing consultant

Liquid Telecom Zambia

May 2012 - Feb 2014 (1 year 10 months)

• Established infrastructure wholesales strategy, setting goals to achieve a 100% increase in sales and revenue by the end of 2012. Conducted due diligence for the acquisition of REALTIME Zambia, successfully facilitating the acquisition. Deployed Wi-Fi network for the 2013 UNWTO General Assembly in • • Livingstone, installing over 100 access points to support 1200 Delegates. Directed the technical and commercial implementation of the GPON/FTTX network project.

Z

ISP business consultant

ZAMTEL telecom

Aug 2011 - May 2012 (10 months)

• Directed ISP strategy, international capacity acquisition, and overall ISP business operations from both technical and commercial perspectives Oversaw the design and deployment of a $1.4 million ISP core infrastructure using JUNIPER and ALLOT equipment, as well as the rollout of an FTTX access network in Lusaka, Zambia. Supervised a team of 120 employees. Established wholesale and B2B business channels within Zamtel. Contributed to the design, capacity planning, and deployment of a 3G network. Managed the implementation of a new billing system (ZTE OCS) •

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ISP business development manager

LAP Green networks

Sep 2010 - Aug 2011 (1 year)

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ISP and landline business manager

Uganda telecom

Jun 2008 - Aug 2010 (2 years 3 months)

Conducted due diligence and valuation across various sectors of Uganda • • Telecom and Rwandatel, leading to LAP Green's acquisition of Uganda Telecom for $150 million and Rwandatel for $100 million. Directed a department of 127 personnel, overseeing telecom services with a monthly revenue of $3.5 million. Directed the implementation of a new Telecom billing system (Techno Tree) worth $5 million. Led the deployment of the RAD MEGAPLEX 4100 system for leased lines and MPLS connections, establishing 21 nodes across Uganda. Managed ISP bandwidth procurement for LAP Green's telecom subsidiaries, including Uganda Telecom, Rwandatel, Sahelcom, Sonitel (Niger), and Oricell (Ivory Coast). Supervised the rollout of Alcatel's 3G network, deploying

T

IT manager

Tetra Pak South East Europe

Feb 1998 - Jun 2008 (10 years 5 months)

Managing IT & Telecom infrastructure across 11 Southeastern European • • countries, supporting more than 150 workstations and 21 Windows servers, while leading a team of 14 IT professionals and managing a $2 million budget. Migrated 21 Windows servers into VMWARE virtual server setup. Managed the implementation of SAP system for business process optimization and improved e-business capabilities across multiple corporate entities. Managed deployment of Production Administration system for the Factory in Gornji Milanovac Pune India.

Goran Marković

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Goran's behavioral traits
Goran's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.