Gonzalo Santourian

Gonzalo Santourian  new_releases

About

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Project Manager, Pre Sales, Scrum Master and CSM
Buenos Aires, Argentina

Timeline

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Job
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Résumé

Jobs verified_user 0% verified
  • M
    Project Manager and Pre Sales public Remote experience
    Mercury Development, LLC
    Dec 2022 - Current (3 years 8 months)
    - Led cross-functional teams across time zones in delivering IT projects on time, using Scrum to ensure client satisfaction and goals. - Managed project lifecycles as a Scrum Master, focusing on risk management and stakeholder communication, improving project timelines by 20%. - Implemented Scrum practices and tools to streamline processes, enhance global team collaboration, and increase project efficiency. - Research and understand the specific needs of potential clients, then craft customized solutions that highlight our offerings and maximize their impact. - Served as a trusted advisor to the sales team, bridging the gap between technical expertise and client requirements to ensure a smooth and successful sales process.
  • A
    Project Manager
    Azumo.co
    Feb 2021 - Sep 2022 (1 year 8 months)
    Clients: CompuClaim, Spinwheel, Brightside, Big Run Studios and Jostens Priorities definitions and coordination with the client and supplier. Establishing real estimates and deadlines for requirements with the client and the development team. Lead and interact with several teams and projects at the same time. Setting Scrum/Agile ceremonies. Plan, coordinate, and supervise the functional and organic analysis, as well as the development and implementation of the software. Identify possible expansions of the project. Solve administrative and technical problems that may arise during the project. Offer systematic information (status reports) on the evolution and status of the project, as well as possible deviations. Plan follow-up and assume con
  • D
    Product Owner
    Dos al Cubo
    Aug 2019 - Feb 2021 (1 year 7 months)
    Product Product and projects backlog management Jira Functional analysis and definition of requested requirements to be implemented Functional definition of new features based on customer, prospect and market needs and feedback Functional documentation and product manuals drafting and updates Implementation and creation of a product's knowledge base Help and support chatbot implementation at Thinkindot CMS Comercial Business prospect search strategy Commercial advertising strategy Definition and creation of a news site for the product Budget and financial administration of resources for development. Also assisted the CEO with contract negotiations and sales of new technologies and features for existing and new customers.
  • Invgate
    Product Analyst
    Invgate
    Nov 2017 - Jul 2019 (1 year 9 months)
    Product and projects backlog management Functional definition and analysis of new features based on customer, prospect and market needs and feedback Functional documentation and product manuals drafting and updates New implementations functional and quality testing Strategy and Sprints definition with the Product Manager. Functional customer support Live product demos to customers in all regions Support to the commercial sector during sales and presentations
  • Oracle
    Middleware Consultant
    Oracle
    Oct 2016 - Nov 2017 (1 year 2 months)
    Continuing this early stage of my career, I joined Oracle to learn more about the tech industry. This was the first time I got responsibilities as a functional analyst, being the main focus point for clients, developers and project manager regarding scopes and requirements.
  • ITConvergence
    Staff Consultant
    ITConvergence
    Jan 2016 - Sep 2016 (9 months)
    - Como desarrollador junior, mis tareas fueron introductorias al área de programación. Trabajaba con PLSQL y SQL, desarrollando el proceso de outbound de una tabla a un CSV y construyendo el proceso de inbound de modificación hacia otra As a junior developer, my tasks were my first experience in programming. I used to code PLSQL and SQL queries and processes, such as an outbound process from DB table to CSV, and an inbound process of modifying another table based on the first process.
  • I
    IT Analyst
    ITConvergence
    Jan 2015 - Dec 2016 (2 years)
    - Mis tareas como Analista IT se basaban en soporte. Realizaba el soporte local a la oficina de Buenos Aires, cubriendo la operación de los 70 empleados locales y 20 remotos, y soporte remoto a 3 oficinas en EEUU, Costa Rica e India. - Administración de tickets de issues, monitoreo de router, switch y domain controllers. - Me encargaba de la alta y baja de usuarios y hardware a nivel dominio y ERP (EBS Oracle R12). As an IT Analyst, I was in charge of the Buenos Aires office, providing local support to over 70 people daily. Also, I provided remote support to Costa Rica, India, the USA, and even remote employees from Buenos Aires constantly. My main tasks were service requests management, networking hardware, and domain controller monitoring
  • Social Gateway
    Tester & QA
    Social Gateway
    Mar 2012 - Jun 2012 (4 months)
    My main tasks were testing software developed by the company, documenting the bugs or issues found, and their detailed reproduction procedure. Also, when faced with a new release or fix, I was in charge of testing the newly developed features and providing user feedback to the developers.
Education verified_user 0% verified
  • Scrum Alliance
    Scrum Master Certified
    Scrum Alliance
    Oct 2023 - Nov 2023 (2 months)
  • Certiprof
    Scrum Foundation Professional Certificate - SFPC™
    Certiprof
    Oct 2022 - Nov 2022 (2 months)
  • E
    PMO Analyst public Remote experience
    E-Learning center UTN FRBA
    Jan 2019 - Feb 2019 (2 months)
  • Educación IT
    Android Developer
    Educación IT
    Feb 2016 - Jan 2017 (1 year)
  • M
    Bachelor degree on Accountable and Informatics Administration
    Marie Manoogian U.G.A.B
    Feb 2001 - Jan 2011 (10 years)