Godfrey Amon Business Developer

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Head of Operations

Patazone Investments Ltd

Jan 2021 - Current (5 years 5 months)

• Lead cross-functional teams in optimizing internal processes, increasing efficiency by 20%. • Spearhead digital marketing initiatives to grow online brand visibility and sales. • Implement analytics tools to monitor customer behavior and guide strategic decisions. • Oversee logistics management to ensure seamless coordination with third-party companies, facilitating timely delivery of goods to customers in both B2B and B2C sectors, thereby enhancing overall customer satisfaction and operational efficiency. • Utilize customer relationship management (CRM) strategies to strengthen client interactions and drive sales closing, ensuring a comprehensive approach to operations management and customer service excellence.

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Business Development Manager

Epate.co.ke

Jan 2020 - Jan 2021 (1 year 1 month)

• Identified and pursued new business opportunities, significantly increasing revenue streams through strategic initiatives. • Built long-term relationships with clients, collaborating on tailored growth strategies to meet their evolving needs. • Leveraged inbound call skills to convert inquiries into valuable leads, utilizing both phone interactions and social media platforms like Meta to enhance lead generation efforts. • Implemented effective customer relationship management (CRM) practices to ensure high levels of customer satisfaction and retention, ultimately driving sales closing success.

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Operations & Marketing Manager

Open Hill Trading Company

Jan 2018 - Jan 2020 (2 years 1 month)

As Operations & Marketing Manager, I oversaw daily operations, driving cost efficiencies and sales growth while ensuring a seamless integration of marketing strategies. I led client acquisition efforts and introduced change management processes for continual improvement. Additionally, I effectively managed inbound calls, turning inquiries into valuable business leads, which enhanced our customer relationship management efforts and contributed to overall sales performance. My focus on operations management and customer service allowed me to create a cohesive approach that maximized client satisfaction and fostered long-term relationships.

Business Development Associate

Jumia Kenya

Jan 2016 - Jan 2018 (2 years 1 month)

• Managed seller accounts and optimized inventory to boost e-marketplace sales. • Conducted profitability planning and executed successful digital sales campaigns. • Handled inbound calls from potential leads, effectively converting inquiries into business opportunities, which enhanced our overall sales performance and customer engagement.

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Lecturer (International Marketing & Labor Law)

Modern College of Commerce and Sciences

Jan 2015 - Jan 2016 (1 year 1 month)

• ◦ Delivered lectures and contributed to academic curriculum development. • ◦ Monitored student progress and provided career guidance.

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Marketing Manager

Alishnara Enterprises

Jan 2013 - Jan 2015 (2 years 1 month)

• ◦ Developed and implemented brand marketing strategies for imported tea products. • ◦ Penetrated local B2B market by targeting popular tea restaurants.

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Academic Administrator

Brixton Education Centre

Jan 2011 - Jan 2013 (2 years 1 month)

• ◦ Managed staff recruitment, compliance, and academic scheduling. • ◦ Designed and monitored education programs, supporting over 200 students.

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Language Instructor

Private and Public Schools

Jan 2009 - Jan 2011 (2 years 1 month)

• ◦ Created individualized learning plans for students with diverse learning needs. • ◦ Partnered with teaching staff to elevate learning outcomes.

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Business Development Intern

Maple Cement Ltd

Jan 2008 - Jan 2009 (1 year 1 month)

• ◦ Conducted customer feedback sessions and identified sales opportunities. • ◦ Maintained client relationships and supported account growth.

Godfrey Amon

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