Glenn Manlios Data Analyst

Bid Information Researcher

Dodge Construction Network

Oct 2025 - Dec 2025 (3 months)

As a Bid Information Researcher, I was responsible for conducting thorough research to support the bidding process, ensuring that all proposals were well-informed and competitive. My role involved scheduling and managing workflows to optimize operations, while also utilizing Google Sheets for data organization and analysis. I engaged in customer research and relationship management to understand client needs better, which informed our strategic planning and sales development efforts. Additionally, I leveraged Salesforce CRM and other CRM tools to manage leads effectively and track performance metrics. While email copywriting and email management were not my primary responsibilities, I utilized these skills to enhance communication with clie

Customer Care Support

PartsSource Inc.

Aug 2023 - Sep 2025 (2 years 2 months)

As a Customer Care Support representative, I was responsible for processing medical equipment orders and assisting customers with specific inquiries related to our biomedical products and services. My role involved addressing customer concerns effectively, ensuring a high level of satisfaction while managing operations efficiently. I utilized my skills in scheduling and workflow management to streamline processes and enhance service delivery. Additionally, I employed Google Sheets for daily file management, which facilitated better organization and tracking of customer interactions and order statuses, ultimately contributing to improved operational efficiency. While my primary focus was on customer support, I also gained insights into email

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Data Analyst

Wayfair Merch UK

May 2022 - Jun 2023 (1 year 2 months)

As a Data Analyst, I was responsible for gathering data from various sources, including surveys, databases, and online analytics tools, to support informed business strategies. I meticulously cleaned and preprocessed data to ensure accuracy and quality, removing duplicates and correcting errors. My role involved interpreting data to identify trends, patterns, and insights, which were crucial for guiding decision-making processes. I created comprehensive reports and visualizations using tools like Microsoft Excel and Power BI to effectively communicate findings to stakeholders. Additionally, I managed calendars and assisted with various projects and tasks, ensuring smooth workflow and operational efficiency. My experience in workflow managem

Order Placer and Support Care

DoorDash

Jun 2019 - Sep 2020 (1 year 4 months)

As an Order Placer and Support Care professional, I was responsible for efficiently placing orders via phone and providing exceptional customer service through email and chat. My role involved not only ensuring accurate order placement but also managing scheduling and workflow to enhance overall efficiency. Additionally, I utilized Google Sheets to track orders and maintain organized records, which streamlined communication and order processing. My understanding of food and beverage management was crucial, as it allowed me to follow specific instructions for orders, ensuring customer satisfaction and adherence to operational standards. By supporting operational management, I contributed to a smoother workflow and improved service delivery.

sales associates

AT&T

Aug 2014 - Dec 2016 (2 years 5 months)

As a Sales Associate, I was responsible for driving sales and providing exceptional customer service to meet and exceed sales targets. I utilized CRM tools to manage customer relationships effectively and employed performance metrics to analyze sales data, ensuring continuous improvement in my approach. My proficiency in Microsoft 365 and Google Sheets allowed me to streamline reporting and track sales performance efficiently. Additionally, I leveraged my skills in email copywriting and management to create compelling communications that engaged customers and promoted digital product sales. While my experience in real estate sales may not directly align with my primary responsibilities, the foundational sales techniques and customer engagem

Glenn Manlios

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