Giovanni Gonzalez

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Sales Development Representative

Teqtivity

Mar 2024 - Mar 2025 (1 year 1 month)

• Executed targeted outbound outreach via cold email, LinkedIn, and calls to high-level IT executives in fintech and software industries. • Built and managed lead lists using HubSpot, Apollo.io, and LinkedIn Sales Navigator based on ICP . • Developed personalized sales sequences for both buyers and end-users, improving engagement and conversion rates. • Educated prospects on IT asset managemen

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Client Success Specialist

THE VIRTUAL EDGE

Feb 2023 - May 2023 (4 months)

• Designed a scalable lead generation system, ensuring a steady pipeline of high- quality leads. • Expanded market reach by 50% through LinkedIn events, ads, and Sell-By-Chat strategies. • Conducted market research to identify pain points, enhancing conversion rates.

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Business Development Representative

Albaloo

Mar 2022 - Jan 2023 (11 months)

• Drove SaaS sales growth through strategic cold calling, email marketing, and social media. • Managed and optimized sales campaigns via HubSpot CRM. • Scheduled and conducted discovery calls with qualified leads, utilizing LinkedIn Sales Navigator for effective lead generation and prospecting, which enhanced the overall efficiency of the sales process.

Collections Representative

Integon Service Co.

Jan 2021 - Jan 2022 (1 year 1 month)

• Negotiated and resolved outstanding balances via outbound calls and emails. • Maintained high customer engagement through consistent follow-ups. • Provided bilingual (English/Spanish) support to U.S. customers.

Sales Representative

Confie

Jan 2019 - Mar 2020 (1 year 3 months)

•Generated customer leads through marketing campaigns and web applications for auto insurance quotes •Potential prospects were provided with an appointment or immediately transferred to a sales closer to finalize sale •All calls were outbound (English/Spanish) to customers in the Unites States

Winback Agent

Alorica

Jan 2018 - Jan 2019 (1 year 1 month)

•Made outbound calls to previous customers of a TV Cable service with the intention of bringing them back onboard •Used hard-sales skills such as retention and problem solving in order to personalize and fulfill customers needs to provide a better service experience •Provided floor assistance as a sales verifier before agents finalized and processed payments •Outbound calls were only made to English speaking customers located in the United States

Giovanni Gonzalez

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