Gideon Acquaah-Arhin
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Greater Accra Region, Ghana
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Résumé
Jobs
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- AExcellent Experience PartnerAccra. Luxury,Jan 2024 - Current (1 year 7 months)• Promptly responded to inquiries and requests from prospective customers, ensuring a high level of service and satisfaction. • Engaged in sales activities as a core part of my role, interacting with potential clients through phone, email, and online platforms to explain apartment features and highlight the unique value of our luxury offerings. • Utilized CRM tools to track guest preferences, manage inquiries, and follow up on leads, which facilitated a seamless booking experience and enhanced customer retention. • Employed strategic sales closing techniques by actively listening to client needs, addressing objections, and creating a sense of urgency, ultimately focusing on converting interest into confirmed bookings, whether through
- GAssistant Export Development OfficerGhana Export Promotion Authority,Oct 2017 - Dec 2023 (6 years 3 months)• Maintained and regulated delicate client details in preparation for their participation in local and international exhibitions. • Maintained continued confidentiality and discretion when handling sensitive data and documentation. • Utilized Google Sheets and Google Workspace to track client information, ensuring efficient management of data and scheduling of meetings. • Provided email support and handled client inquiries and complaints over the phone, enhancing customer service by delivering timely information about services and event logistics. • Engaged in activities that supported local businesses and exporters by helping them prepare for trade shows, connect with international buyers, and present their products effectively.
- LGraphic Designer/Data Analyst verified_user Verified experienceLITAC AFRICA,Apr 2017 - Aug 2017 (5 months)• Analyzed sensitive data in preparation to present company analysis to stakeholders, ensuring that insights were clear and actionable. Additionally, regularly interacted and exchanged information with management and clients via email, facilitating effective communication and collaboration throughout the project lifecycle. Proficient in Microsoft 365 tools to enhance productivity and streamline data presentation processes.
Education
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B.A. INDUSTRIAL ARTSKwame Nkrumah University of Science and TechnologyAug 2013 - Jan 2017 (3 years 6 months)- KVISUAL ARTSKoforidua Senior High Technical SchoolSep 2009 - Jan 2013 (3 years 5 months)