Gianfranco Groppo

Automation Support Engineer

PagerDuty, Rundeck, Inc

Jul 2021 - Current (4 years 3 months)

- Support users to setup Rundeck, in all environments (Linux, Windows, Cloud). - Support users to resolve issues, and new functionalities in Rundeck. - Support users to resolve issues with scripting bash. - Support users to manage their infrastructure, on premises and on the cloud. I work for PagerDuty Process Automation, which is a tool that helps to define build, deploy and manage automation. It provides web console, CLI tools, and a Web API. It is written in Java and allows you to run tasks across a set of nodes. Have a lot of functionalities, and can be integrated with any OS, DB, and many app. My principal tasks are: * Support users to setup Rundeck, in all environments (Linux, Windows, Cloud) * Support users to resolve issues, and n

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Web Design

Tejidos Tina

Mar 2021 - Apr 2021 (2 months)

eCommerce web design using the CMS TiendaNube. -Domain name registration in NIC.ar. -Website design. -CSS code dev, for a custom design. -Creating, editing, and deleting products in the platform. -Email registration. and configuration for gSuite.

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Web Developer

Grupo Gutti

Jun 2020 - Sep 2020 (4 months)

Freelance work. This was my first project as a front-end developer. -Web Developer -HTML, CSS, JS, BOOTSTRAP, PHP -Responsive Website -Domain name registration, and hosting administration -E-mails accounts admin

IT Support Specialist

Flechabus Viajes S.A

May 2019 - Jun 2021 (2 years 2 months)

Working for the biggest bus companies in the country, my tasks included: * Windows workstation administration (W7, W10) * Windows 2016 administration, domain controller, active directory * Ubuntu server 19.04 administration (File server) * Firewall Sophos administration * CCTV and IP camera installation * Routers and switches administration, structured cabling * Remote access management using TS, VNC, TeamViewer, and AnyDesk. Additionally, I utilized Slack for internal communication, ensuring seamless collaboration among team members. I employed Git to update configurations of networking equipment, enhancing our operational efficiency. Furthermore, I leveraged Windows Server for self-management tasks, streamlining administr

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Data Process Specialist

Banco Julio S.A.

Jan 2018 - Apr 2018 (4 months)

Giving Support for the users of the bank, and doing all the backups of their servers. Saving daily transactions and information to their storage severs. My principal tasks were: * Batch processes * Backups and images of the servers. * VeemBackup Netbackup * IT support in Windows workstations, Networking. * Daily/Monthly servers health checklist using Nagios

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Web Developer

Nectarina Clothes

Jan 2018 - May 2022 (4 years 5 months)

Freelance work. Design of the eCommerce Website, using Tiendanube CMS. -Domain name registration in Nic.ar -Web design -eCommerce products administration -Google bussiness administration -Organic optimization for serch engines

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Sysadmin

merguerian bienes raices srl

Jul 2010 - Nov 2022 (12 years 5 months)

Working as a freelance, giving IT support for the users of the Real State company. My principal tasks are: -Workstation installation, adiministration (W7, W10, Ubuntu, Mint) -Windows Server 2008 administration, with ActiveDirectory, and DNS. -Domain Controller -Networking installation, administration, Switchs(VLANs), Router(ACL, Portforwaring, IP config, Security) -Server Backup and Images -Network monitoring with Zabbix Server -IP Cameras Installation and configuratio -Trello, as managment software task -Community Manager, Google brand registration. Search engines optimization.

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IT Support

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Jun 2010 - Jan 2011 (8 months)

My first experience doing support, and IT solutions. Working for a Start-up that has a lot of customers, in different areas. And we give them IT solutions in Workstations, Servers, and networks. My principal tasks were: *Windows workstation Support. *Format, Install, and configure OS, in Windows y Linux *File recovery *Networking, cabling, Configurations of routers, switch. *Servers and workstation backups * ActiveDirectory administration *Cameras installations *Printers installation and config *Remote access, VNC, TeamViewer, RDP

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IT Support

Estudio Lopez Amaya

Jan 2010 - Nov 2022 (12 years 11 months)

Working as a Freelance, giving IT Support for the Lawyers of the company, and web developer. -Workstation support: Win 7, 10 -LAN Installation and administration -Router admin(Port Fordwarding, DDNS, ACL, Security) -Workstations Backup and Images -Database developed in MS Access, storing and managing customer data -Administration and development of the Web -HTML, CSS, JS, Bootstrap -Domain Name registration -Email accounts administration -Organic optimization in search engines -Community Managger

Gianfranco Groppo

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Gianfranco Groppo