Gerard Caylan

Gerard Caylan

About

Detail

All-Around Recruiter | SALES Appointment Setter | Cold Caller | Management Trainee | Data entry and encoder | Customer Support | Customer's First 🔥
Cagayan De Oro City, Northern Mindanao, Philippines

Contact Gerard regarding: 
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Full-time jobs
Starting at USD650/month

Timeline


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Résumé


Jobs verified_user 0% verified
  • B
    General Virtual Assistant
    Base 181
    Jan 2025 - Mar 2026 (1 year 3 months)
    • Customer Service through customer chats and emails within CRM • Manage parents, students, classes, and teacher records and help organize studio events • Generate weekly and monthly reports • Image Designing and Video Editing using Canva and Capcut
  • A
    Email Technical Support Specialist
    AccountabilityRealynk
    Nov 2024 - Dec 2025 (1 year 2 months)
    • Using Monday.com, I was able to manage emails from our client and respond immediately with their concerns and queries • Using Storylane and Scribe, created some step by step tutorials for our clients • For troubleshooting concerns, handled a quick response before the deadline and made sure it was a 100% resolution to their concerns.
  • T
    Appointment Setter/Cold Caller/Lead Gen
    The OE Agency
    Mar 2024 - Jan 2025 (11 months)
    • Accommodates inbound calls as prospective clients to introduce services and generate qualified leads in Solar Industry. • Make outbound calls for Solar sub contractors and provide excellent benefit rates to get a Solid, YES!
  • T
    Telephone Representative Sales/Chat Support
    The Drug Club
    Oct 2023 - May 2024 (8 months)
    • Answers queries and concerns about medicines • Follow ups interested leads for subscriptions
  • W
    Outbound Sales Cold Caller/Account Executive
    Westlake Fulfillment Center
    Aug 2023 - Apr 2026 (2 years 9 months)
    • Conducted high-volume outbound calls to prospective clients to introduce services and generate qualified leads. • Followed structured scripts while maintaining a natural, engaging, and conversational tone. • Handled objections professionally, building trust and increasing client interest. • Several months handling this following industry: Medical/Pharmaceutical insurances, Solar contractors hiring, Cleaning service activation and Executive (Client) Assistant handling.
  • W
    Accounts Executive
    Westlake Fulfillment Center
    Aug 2023 - Apr 2026 (2 years 9 months)
    - Conducted high-volume outbound calls to prospective clients to introduce services and generate qualified leads. - Followed structured scripts while maintaining a natural, engaging, and conversational tone. - Handled objections professionally, building trust and increasing client interest. - Several months handling this following industry: Medical/Pharmaceutical insurances, Solar contractors hiring, Cleaning service activation and Executive (Client) Assistant handling
  • P
    Financial Consultant/Cold Caller
    Pacificoast Teleservices
    May 2020 - May 2022 (2 years 1 month)
    • Make outbound calls to potential leads • Engage clients with strong pitch to overcome objections like a pro • Deliver clear, engaging scripts to generate leads or set appointments
  • Jollibee
    Asst. Restaurant Manager
    Jollibee
    Jan 2019 - Mar 2020 (1 year 3 months)
    • Face each problem by playing active listening skills and asking appropriate questions to get to the root of the problem. • Handled 4 different stores • Manage manpower/plantilla in production and services • Achieve daily sales target by doing suggestive selling rallied to the service crew.
  • C
    Collection Associate
    Citibank - ConcetrixConvergys G5
    Jul 2018 - Dec 2018 (6 months)
    • Calling unverified cell and making it sure you able to collect payments from customers
  • R
    Digital Marketing Staff
    Roy Plaza Valencia
    Jan 2017 - Jul 2018 (1 year 7 months)
    • Create graphic and content ideas for marketing purposes • Manage social media accounts
Education verified_user 0% verified
  • Central Mindanao University
    Bachelor of Arts in English
    Central Mindanao University
    Jun 2012 - Jun 2017 (5 years 1 month)
Awards verified_user 0% verified
  • 1
    1st Runner up - Photo-Poetry Caption editing Competition
    Jan 2017
  • C
    Champion - Theme-Song Writing University Wide Competition
    Jan 2015