Global Mobility Assistant verified_user
Verified experience
public Remote experience
Employee Mobility Solutions
Feb 2023 - Jan 2026 (3 years)
• Reduced a backlog of 1,200 pending billing milestones to under 700 within a week and a half by analyzing bottlenecks, prioritizing tasks, and coordinating directly with consultants.
• Managed the full lifecycle of case tasks in Salesforce, organizing planning stages, adjusting task sequencing, and tracking progress through defined stages (Assigned, In Process, Completed).
• Created a step-by-step guide and standard operating procedure for the team's color-coding system, ensuring consistent and accurate task updates across the group.
• Built an automated Excel tracking tool for visa requirement checklists that uses circular progress charts to provide real-time status updates.
• Trained 10 team members on Salesforce CRM, ensuring data accur