George Grimes

S

Compliance Analyst

Signority Inc., Remote

Sep 2022 - Current (2 years 10 months)

• Managed internal CSA STAR Level 1 atestation audit. • Managed SOC 2 TYPE II and CSA STAR Level 2 external compliance audits. • Manage, update, and maintain 26 company processes, policies, and plans including all security related. • Perform yearly risk management review and threat assessments. • Complete, investigate, and log security and privacy incidents. • Consult with Product Manager, R&D Team, and Quality Assurance on compliance requirements and concerns including vulnerability scans and penetration testing. • Plan, develop, and manage yearly tabletop exercises. • Provide support to internal stakeholders during negotiations regarding compliance and cyber security maters.

S

Manager, Customer Experience and IT Operations

Signority Inc., Remote

Jul 2022 - Current (3 years)

• Stakeholder liaison for feature requests and privacy and security concerns. • Designed, developed, implemented, and enforce Customer Support and Product Release processes and policies. • Surveyed, 92% report we exceeded their expectations, 4.2% say we did what was expected. • Developed company training and conduct customer support training and internal and external product training. • Develop and conduct use case testing in testing, sandbox, and production environments. • Responsible for company asset management, vendor management, and RBAC. • Designing, building, and creating the company customer portal and knowledge base.

S

Product Marketer

Signority Inc

Apr 2022 - Jul 2022 (4 months)

• Designed and developed sales materials, social media posts, and email sequences. • Content development • Scheduled client feedback sessions and focus groups on new features.

S

New Business Development and Account Manager

Signority Inc

Mar 2021 - Apr 2022 (1 year 2 months)

• Designed and conducted transition from PipeDrive to HubSpot and created customized processes, properties, and workflows for Support, Sales, and Marketing Hubs. • Managed sales and marketing projects with cross-functional stakeholders and contributors. • Drove growth through the cross-selling of products and services to new and existing clients. • Built strong relationships with key customer accounts and strategic partners. • Developed SWOT analysis on competitors and Signority.

M

Sales Consultant

Myers Automotive Group

Jul 2018 - Mar 2020 (1 year 9 months)

• Consulted with consumers on the purchase of a new or used vehicle. • Followed up with current clients to leverage end of lease opportunities. • Successfully learned that car sales is the one sales job I suck at.

2

Head Business Networker & Founder

2C Contacts

Jan 2014 - Jan 2017 (3 years 1 month)

• Designed, created, and implemented social media marketing campaigns. • Introduced a local sustainability event to a North American audience and brought in international speakers and sponsors. • Designed, created, managed, and updated company website. • Leveraged existing relationships to gain new business, increased business and created strategic partnerships for clients. • Designed and developed sales materials, social media posts, and email sequences.

C

Business Development Manager

Continental Automated Buildings Association CABA

Oct 2010 - Nov 2014 (4 years 2 months)

• Increased membership 15% and cut churn rate by 35%. • Consulted with stakeholders, Board of Directors, and vendors on major research projects. • Travelled across North America for 25% of the year representing CABA at trade shows, conferences, and forums. • Coordinated with Finance, Research, and Marketing to develop, design, and host 2 forums a year and 2 networking events. • Shaped CABA oferings and benefits by being a proactive bridge between the members, Board of Directors, and the administrative team.

George Grimes

About

Detail

Contact George regarding:

Timeline

Résumé

Languages:

George's behavioral traits
George's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.