Geoffrey obi

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Branch Manager

FHA Mortgage Bank Limited

Jan 2020 - Current (5 years 5 months)

Increased branch sales by 45% over 5 years, exceeding set targets through strategic marketing and client engagement. Networked to improve the presence and reputation of the branch and company. Addressed customer and employee satisfaction issues promptly. Brought out the best of branch personnel by providing training, coaching, development, and motivation. Managed budget and allocated funds appropriately. Monitored sales targets to ensure the branch was meeting set targets. Reported to head office on target achievements during monthly performance reviews. Shared knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities, and needs. Verified branch operations daily with checks on pr

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Head National Housing Fund (NHF) Business Development Department

FHA Mortgage Bank Limited

Jan 2017 - Dec 2019 (3 years)

As the Head of the National Housing Fund (NHF) Business Development Department, I served as the liaison officer between the Bank and the Federal Mortgage Bank of Nigeria (FMBN), ensuring compliance with all regulatory policies for the continuous disbursement of NHF loans on behalf of the bank's customers. I coordinated day-to-day activities of departmental staff involved in NHF processing, managing an average of 450 customer application batches submitted per quarter to the Federal Mortgage Bank, while ensuring 100% compliance with regulatory requirements. I diligently followed up on approved loan batches to guarantee timely disbursement and remitted monthly repayments of NHF beneficiaries to the Federal Mortgage Bank of Nigeria. Additionall

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Team Lead Marketing

FHA Mortgage Bank Limited

Jan 2015 - Dec 2016 (2 years)

- Assisted the Business Manager in providing direction to Marketing Staff and continuously developing innovative enabling frameworks, products, and delivery mechanisms to serve the Bank's Customers. - Ensured the satisfaction of the Bank customers while promoting good relationships with the Organization's retail banking customers to assist them in accessing the National Housing Fund Loan from the Federal Mortgage Bank. - Demonstrated excellent relationship management and customer service, which enlarged the influence of the bank in the Mortgage banking area of business. - Created quality risk assets for the bank, including Overdraft facilities, LPO Financing, Salary Advances, Bonds/Guarantees, and Mortgage facilities. - Promoted and sol

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Direct Sales Manager

AXA Mansard Insurance plc

Apr 2012 - Dec 2014 (2 years 9 months)

Recruited, trained, and managed retail direct sales associates, facilitating their understanding of sales processes and effective selling techniques. Identified and appointed corporate partners while negotiating and closing sales with over 120 prospective customers per month, achieving a 40% conversion rate and consistently exceeding sales targets. Focused on the retention of both customers and direct sales associates, ensuring that sales targets and goals were met as per agreed terms. Provided back office and operational support, overseeing the reconciliation of transactions. Cultivated a service-driven culture, starting from initial customer contact. Additionally, leveraged knowledge in search engine optimization to enhance outreach effor

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Relationship Officer

Polaris bank Limited

May 2008 - Mar 2012 (3 years 11 months)

As a Relationship Officer, I marketed and sold Bank Term Loans and Skye Personal Loans to existing customers, resulting in a remarkable 62% increase in the loan portfolio and generating 400 Million Naira in revenue within 4 years. I maintained a comprehensive track record of customer loan and disbursement proceedings, while also marketing Skye Auto Lease for brand-new cars, Skye Deposit and Corporate accounts, and Skye Credit Cards (Skye Naira). My role involved Customer Relationship Management, where I attended and defended monthly performance reviews (MPR) and managed a team of direct sales executives. I achieved dramatic revenue increases across segments by planning and executing effective cross-channel marketing campaigns. Additionally,

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Marketing/Purchasing Officer

Two Ends Multi-National, Cocoa Processing and Sales Division NYSC

Aug 2006 - Oct 2007 (1 year 3 months)

As a Marketing/Purchasing Officer, I was responsible for purchasing raw cocoa and managing the bidding process to secure competitive purchase prices. I monitored and analyzed product price fluctuations, maintaining 100% accurate records to support strategic pricing decisions. Additionally, I handled the receiving and supplying of orders to customers and prepared comprehensive weekly and monthly sales reports. Furthermore, my role involved elements of virtual assistance, as marketing efforts often require supporting clients in achieving their goals, thereby enhancing overall customer satisfaction and engagement.

Geoffrey obi

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Geoffrey's behavioral traits
Geoffrey's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.