Genel Malcolm

Genel Malcolm

About

Detail

Jamaica

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • P
    Sales Development Representative
    PROSPECTIQ
    Sep 2025 - May 2026 (9 months)
    Cold calling, appointment scheduling, follow ups, manage pipeline
  • S
    Appointment setter
    Spinwheel Assist
    Feb 2025 - Apr 2025 (3 months)
    Cold calling, objection handling, lead generation, follow ups
  • v
    Collections Associate
    vanguarde
    Oct 2024 - Jan 2025 (4 months)
    As a Collections Associate, I was responsible for managing accounts in delinquency, utilizing effective communication strategies to engage with customers and facilitate the collection process. My role involved calling delinquent customers on behalf of our clients, which directly contributed to an increase in the number of accounts assigned to us for collection. Additionally, I handled appointment management, coordinating meetings with customers who wished to discuss their account balances, particularly when they were high, ensuring a clear path for resolution and payment. This proactive approach not only improved collection rates but also fostered stronger relationships with clients and customers alike.
  • C
    Credit officer
    Sep 2023 - Oct 2024 (1 year 2 months)
    As a Credit Officer, I was responsible for evaluating and approving loan applications, ensuring compliance with financial regulations, and managing client relationships to foster trust and satisfaction. A key aspect of my role involved meeting monthly targets through effective marketing and sales strategies, which required me to actively seek out new clients. Additionally, appointment management played a crucial role in my responsibilities, as I often set meetings with clients to discuss their financial needs and aspirations. This was particularly important when clients sought amounts exceeding their qualifications; I collaborated with my manager during these appointments to outline the necessary steps for clients to achieve their desired l
  • Sutherland Global Services
    Customer Service Representative
    Sutherland Global Services
    Jan 2022 - Aug 2024 (2 years 8 months)
    Help customers with inquires on their issues, advise them on policies, mediation and processing with of refund when applicable.