Customer Care & Sales Representative
Onecall | Remote
Jan 2022 - Mar 2024 (2 years 3 months)
Served as a key point of contact, providing direct phone guidance to clients regarding natural treatment products, requiring active listening and clear explanation of benefits and contraindications. Maintained a professional, ethical, and empathetic approach when addressing sensitive health-related questions, ensuring customer understanding. Managed order logistics with high accuracy—an ability directly applicable to precise patient data handling.