Gabriela Malave

Jobs 0% verified

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Customer Service Manager

Global Gear and Machining

Nov 2021 - Current (3 years 10 months)

• Developed and implemented customer service policies and procedures, resulting in efficiency improvements in order entry and management as well as demonstrated increases in customer satisfaction. • • Reviewing and entering new purchase orders • Managing complex semi-manual order entries • Building good rapport with previously dissatisfied customers • Work outside of the sales department to ensure on time deliveries • Seeking areas of improvement with customers by sending out surveys • Reviewing and communicating internally scorecards sent to us by customers • Completing USMCA reports • Completing Conflict Mineral reports
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-Property Manager

REALTY AND MORTGAGE CO.

Oct 2020 - Oct 2021 (1 year 1 month)

• Handling annual recertification of leases • Purging and filing leases • Ensuring residents have a safe living environment • Ensuring that all paperwork is in compliance with HUD and Tax Credit guidelines and ready to be audited • Managing schedules for inspections and resident appointments • Additionally, I managed rent payments, which involved handling cash transactions, ensuring accurate financial records and compliance with property management standards.
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Administrative Assistant

REALTY AND MORTGAGE-

Aug 2020 - Oct 2021 (1 year 3 months)

• Purging and filing leases • Answering phones • Scheduling meetings • Creating work orders
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Sales Rep

T-MOBILE-

Oct 2014 - Aug 2015 (11 months)

• Key holder, Count/Balance Cash Box • Keep Up to Date with New Plans and Offers • Bank Deposit-End of Day Transactions and personal sales • Assisted with customer service concerns, needs and technical support

Education 0% verified

Gabriela Malave

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