Franco Villon Operations and Executive Assistant

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Administration Coordinator & Executive Assistant

Avenue Body Shop and Calibration Center - San Francisco, CA

Jul 2023 - Aug 2025 (2 years 2 months)

- Researched vendors and managed budgets for a $3M investment in the new calibration center and $100K in equipment purchases, leveraging advanced analytical capabilities to identify cost-effective solutions. - Managed two executive inboxes, handling approximately 400 emails daily by prioritizing, categorizing, and responding efficiently to maintain near-zero pending items. - Freed up 10 hours of weekly CEO time by identifying and resolving operational bottlenecks, allowing for greater focus on strategy and growth initiatives. - Reduced payroll processing time by 50% through the implementation of a new system, which also improved accuracy in tracking vacation, overtime, and sick leave. - Maintained a 90% customer satisfaction rate and consis

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Sales Manager Latam

INTEFI Business School - Spain

Nov 2022 - Jul 2023 (9 months)

Job title: Sales Manager Latam Job description: Spanish business school specialized in stock market investment courses. 3,000+ students. - Increase Lead generation by 15%. - Increase SQL by 25%. - Reduce the CPA by 30%. - Create a profitable and scalable 3-step sales funnel. - Provided remote operational support from Peru to founders in Spain, assisting in the creation of new processes and maintaining structure for a nascent company. - Contributed to the advancement and launch coordination of two new products by ensuring operational efficiency and systematic execution. - Managed all prospective students and candidates through the CRM Pipedrive, ensuring effective tracking and nurturing of leads throughout the sales cycle. - Utilized Google

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Head of Admissions

Coach Training EDU - Orengon

Dec 2021 - Aug 2022 (9 months)

Head of Admissions Coaching school in the US specializing in online academic, executive, and wellness coaching programs. Students from different countries. - Generated revenues of US$1.06MM in sales, enrolling over 320+ students. - Increased the conversion rate of prospects on social networks by 20%. - Increased the number of participants in Sample Classes by 70%. - Increased the conversion rate of participants from Sample Classes by 40%. - Reduced the stages of the sales funnel by 60% to optimize sales conversion. - Developed and launched the Academic Coaching Program in Spanish, responsibly launching the first school program in Spanish. - Provided comprehensive virtual assistance and organizational support to the school owner, a visionar

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Corporate Consultant

Wellcome

Feb 2019 - Nov 2021 (2 years 10 months)

Human Resources Consultancy focused on providing B2B wellness solutions nationwide. - Increase by 50% - 60% the recovery of Peruvian Social Security (EsSalud) subsidies from the clients. - Decrease by 30% the time of Peruvian Social Security (EsSalud) subsidies recovery through a digital platform. - Increase by 20% the engagement of our client’s collaborators. Establish annual strategic and wellness management plans following the client’s culture. (Insurance, EsSalud, Subsidies, Benefits Orientation, among others).

Senior Admissions Coordinator - Peru, Mexico & Paraguay

INCAE Business School

Jun 2016 - Apr 2018 (1 year 11 months)

#1 Business school in Latin America – Ranking Financial Times. Responsible for reorganizing the sales area of Peru (headquarters in South America). My duties ranged from recruiting executives for the school's three in-person MBA programs to developing and implementing new processes. - Increase by 18% the number of students enrolled in MBA programs. Revenues of USD 2.7MM. - Increase by 30% the conversion rate of prospects. - Reduce by 30% the time of the process admission, adapting it to each culture and market needs. - Reduce by 30% the time of coordinators training through sales techniques (Role playing, sales objections, effective communication, and active listening.) - Interview and professionally advise more than 450 candidates for MBA

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Internship in Live Entertainment Management and Production

BARCLAYCARD CENTER

Oct 2015 - Feb 2016 (5 months)

The largest multi-purpose indoor arena in Spain for sports events and live entertainment, with a capacity of 20 K. - Increased food and drink sales by 16% for concerts. - Reduced product decrease by 10% through the implementation of an improved inventory control method and optimized product usage. - Developed a competitor catalog to detail the potential of each competitor and the available market in Madrid. - Provided executive assistance to management, supporting coordination, communications, and daily tasks. This included managing interactions with high-profile stakeholders, ensuring seamless operations and effective communication within the fast-paced live entertainment industry. - Oversaw vendor and supplier logistics for each event, i

Executive Assistant to the Regional Sales & Events Manager

AB InBev

Jul 2011 - Oct 2013 (2 years 4 months)

As a Sales Manager Assistant, I was responsible for developing and implementing strategies and tactics to increase sales, achieving a remarkable 12% annual sales growth. I played a key role in reducing supplier contracting time by 50% by leading the supplier pricing project in collaboration with the purchasing department. Additionally, I prepared management budgets in coordination with 11 sales managers for the central region of Peru, overseeing an annual budget of S/. 5.6MM with an impressive budget efficiency of 98% - 103%. My efforts also contributed to a 30% increase in the performance of the team’s 9 supervisors through targeted training and active involvement in annual management planning. Furthermore, I successfully drove a 40% incre

Recruitment Analyst - Massive Recruitment Project

Backus

Mar 2011 - Jul 2011 (5 months)

As a Recruitment Analyst for a Massive Recruitment Project, I was responsible for creating and monitoring project performance indicators while recruiting sales personnel nationwide. I successfully negotiated and managed hiring processes with sales managers, achieving a remarkable 95% internal client satisfaction rate. Over the course of three months, I recruited and prepared candidates for interviews, filling over 300 positions across the country. In addition, I developed project management KPIs tailored to meet the specific needs of our internal clients. My role required me to wear many hats, including close collaboration with sales managers nationwide. This was particularly crucial during a high-priority recruitment initiative following B

Franco Villon

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