Frenzie lai Thornton

Dedicated Medical Billing & Administrative Support Specialist with 4+ years of experience in insurance payment posting, claims submission, denial management, collections, and healthcare administration. Proficient in EHR systems, HIPAA compliance, insurance verification, payment posting, and AR follow-up. Skilled at managing claims processing, patient account reconciliation, scheduling, and administrative workflows to ensure smooth clinic operations and timely reimbursements. Strong background in psychology and client service, enhancing communication and problem-solving abilities. Seeking to contribute expertise in medical billing and administrative support to dynamic healthcare organizations. During my graduate studies, I completed several relevant courses that further developed my expertise, including: Human Behavior in Organizations Organizational Development Counseling and Psychotherapy Advanced Clinical Psychology