Frederic Laurent

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Business Strategy & Analytics Manager

Liberty Latin America (LLA)

May 2024 - Current (2 years 2 months)

• Led a team to improve by ~20% the impact of a price increase in Panama fixed and postpaid operations, by analyzing past behaviours and excluding customers most likely to churn • Orchestrated the development of ML models using connectivity data to provide better competition insights within polygons of the capital city, engaging with commercial directors and up to the CEO • Identified a coverage gap of 10% of buildings in the capital city by analyzing data of cancelled orders enriched with external public data, and recommended a review of the homes passed commercial requirement process

Junior Engagement Manager

McKinsey and Company

Feb 2024 - Apr 2024 (3 months)

• Led a team of 5 consultants on an internal project to fine-tune the Firm's offering for mid-cap companies. Conducted extensive research for potential targets in the financial services, consumer goods, and manufacturing sectors, and organized an event with 30 mid-cap banks in Central America. • Managed project scope and objectives with senior clients, ensuring clear communication of progress and delays. This role required strong top-down communication skills, effective organization of workstreams, and flexibility to adapt to changes, which were essential for maintaining project alignment and client satisfaction.

Associate

McKinsey & Company

Jan 2022 - Jan 2024 (2 years 1 month)

• Drove a holistic transformation for a Telco in LatAm, optimizing their Network infrastructure, reducing up to US$ ~100M of annual spend in rentals, energy, field force maintenance, and new build. Developed a rentals renegotiation strategy and revamped the build process to deploy 10% faster. • Led a strategic transformation for a Telco in two countries, proposing a new strategy in infrastructure sharing that resulted in US$ ~10M in additional revenues. Optimized the process for maintenance ticket resolution and proposed a strategy to reduce energy spend by US$ ~15M by controlling the mobile sites' temperature and using renewables as an energy source, fostering cross-functional alignment. • Developed a growth strategy for a digital b

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Strategy & Operations, CEO Office (MBA Internship)

Asistensi

May 2021 - Aug 2021 (4 months)

• Created a Rewards program for brokers, analyzing cost structure and forecasting additional revenues • Ran and broke down the results of a partner's survey, providing key recommendations to leadership

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Regional Sales Manager

Broadpeak

Jan 2020 - Dec 2020 (1 year)

• Drove Sales Strategy for Peru leading to a 2020 revenue of US$900K up 9 times from 2019, including the inauguration of the first Cloud PVR project in the country • Successfully launched first Peruvian pure internet TV service by an Operator, becoming a key consultant to their CEO on technological decisions, and led a partnership with a tech company • Persuaded Telecom Argentina, biggest Telco in LatAm, to launch an innovative trial to improve the delivery of their video content, working with front-end, architecture and network teams

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Regional Presales Manager

Broadpeak

Jan 2017 - Jan 2019 (2 years 1 month)

• Entered America Movil account, biggest regional Telecom group by lobbying high-level stakeholders in Mexico, Argentina, Peru, and Chile as well as leveraging a vast ecosystem of partners • Reached a 100% growth in revenue year over year in South America from US$2M to US$8M • Brokered a partnership with a Chilean reseller to close a US$700K deal, the first project of the company in this country which scope was to reach 500K end-users

Technical Sales Engineer

Sagemcom

May 2013 - Dec 2016 (3 years 8 months)

• Led a 9-month cross-functional project, reporting up to the C-level and culminating with the launch of the first pure over-the-top Set-top-box in LATAM integrated with YouTube and Netflix. • Managed a team of two engineers to support 9 simultaneous deployments over the region by anticipating customer issues and investigating reported errors under high pressure. • Completed quarterly trainings to audiences of up to 50 for Telefonica and Claro's Call Center and Installation teams to reduce time on customer calls and service installations. • Additionally, leveraged sales skills to engage with managers at regional operators, effectively pitching the product, negotiating capabilities, and articulating how the product's features position i

Field Engineer

Sagemcom

Apr 2012 - Apr 2013 (1 year 1 month)

• Negotiated with Telefonica's product team on software compliancy for Brazil, Peru and Chile projects which helped reduce months of R&D efforts to adapt the products for each project • Built scripts and implemented procedures to speed up testing processes and increase bug detection as well as running alpha tests with selected participants on new products or features

Junior IT Consultant

Wavestone

Jan 2011 - Nov 2011 (11 months)

• Redacted a whitepaper on state of the art of the software architecture in the Smart Grid industry • Interviewed key experts at the firm in Tech and Telecom sector to gather current pain points

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